Sigh - that's what I need David, do you know when this will occur?

 

Regards,

 

Andrew Goodall

Software Engineer 2 | Development Services |  jcpenney . www.jcp.com
<http://www.jcp.com/>  |  972.431.1518

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Easter, David
Sent: Monday, August 01, 2011 9:16 AM
To: [email protected]
Subject: Re: ITSM multi tenancy - customer company vs operating company
needs

 

The OOTB BMC Remedy ITSM applications have not yet been enhanced to take
advantage the feature, no.

 

-David J. Easter

Manager of Product Management, Remedy Platform

BMC Software, Inc.

 

The opinions, statements, and/or suggested courses of action expressed
in this E-mail do not necessarily reflect those of BMC Software, Inc.
My voluntary participation in this forum is not intended to convey a
role as a spokesperson, liaison or public relations representative for
BMC Software, Inc.

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Jason Miller
Sent: Friday, July 29, 2011 09:15 PM
To: [email protected]
Subject: Re: ITSM multi tenancy - customer company vs operating company
needs

 

** 

The question is does ITSM take advantage of the feature yet?  I am sure
one could change the Group record for a Company directly to adjust the
hierarchy but I am wondering what kind of unexpected behavior that may
cause? 

Jason

On Jul 29, 2011 5:54 PM, "Easter, David" <[email protected]> wrote:

_attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ 

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