You still need to use CTM:People the BMC_Person in the CMDB will have an entry created when toy do the People save. User entries are created if the People record has a login ID.
-----Original Message----- From: Pierson, Shawn <[email protected]> To: arslist <[email protected]> Sent: Tue, Aug 2, 2011 2:07 pm Subject: Integrating with CTM:People vs. BMC_People ** Good afternoon, As I’m upgrading from ITSM 7.0.3 to 7.6.4, one thing I’d like to do is continue to have my People data updated from Active Directory. For 7.0.3, I built an integration where some escalations run and dump the People data into a staging form that then goes into CTM:People. However, now that I have the BMC_People class in the CMDB, I’m considering if it would be better to put the data there instead, and use that to update the People data. I’d like to know what your thoughts are on this. It’s obviously easier for me to take my pre-existing code and migrate it to my 7.6.4 servers, but if there is an advantage to loading it into BMC_People first, I’m open to going that route instead. Thanks, Shawn Pierson Remedy Developer | Southern Union Private and confidential as detailed here. If you cannot access hyperlink, please e-mail sender. _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
