An OOB filter triggers off of CTM:People that creates/ updates BMC_PERSON just push to CTM:People and set 'z1d Action' to "PEOPLESYNC_CREATE" or "PEOPLESYNC_UPDATE". You will be able to see a new record create in BMC.Sandbox and the reconcile into your CMDB.
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Pierson, Shawn Sent: Tuesday, August 02, 2011 1:07 PM To: arslist@ARSLIST.ORG Subject: Integrating with CTM:People vs. BMC_People ** Good afternoon, As I'm upgrading from ITSM 7.0.3 to 7.6.4, one thing I'd like to do is continue to have my People data updated from Active Directory. For 7.0.3, I built an integration where some escalations run and dump the People data into a staging form that then goes into CTM:People. However, now that I have the BMC_People class in the CMDB, I'm considering if it would be better to put the data there instead, and use that to update the People data. I'd like to know what your thoughts are on this. It's obviously easier for me to take my pre-existing code and migrate it to my 7.6.4 servers, but if there is an advantage to loading it into BMC_People first, I'm open to going that route instead. Thanks, Shawn Pierson Remedy Developer | Southern Union Private and confidential as detailed here <http://www.sug.com/disclaimers/default.htm#Mail> . If you cannot access hyperlink, please e-mail sender. _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
