Are you using the User Tool or Mid Tier (and are your clients using the same)?  
And what version of the client?

One old workaround I use on Modify All is to set the field to a value and then 
clear it and then Save.   

Also (Especially for Modify All) do you have to do your workflow in Active 
Links or can you utilize Filters?

Fred

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Kemes, Lisa
Sent: Monday, August 22, 2011 11:24 AM
To: [email protected]
Subject: Re: Menu and the Clear Options

** 
Now I’m really getting irked.  I did the work around (by doing a lose focus on 
the field and if that field is blank, to blank out the other fields)  but I 
just found out my customers don’t even see the clear option.  Is this a bug?   
I do, but they don’t…..  The only difference is that I have Admin permissions.  

Also, when I do a Modify All and I want to clear out the field, (and it’s the 
only field that will change), when I choose clear, the Save button doesn’t 
activate, so I can’t save my changes with a Modify ALL + Clear.

ARRRRGHGHHGHG!!!

Lisa 

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Shafqat Ayaz
Sent: Sunday, August 21, 2011 3:55 AM
To: [email protected]
Subject: Re: Menu and the Clear Options

** 
I don't think clear counts as a menu value. i think you might be able to make 
it work if your workflow runs on NULL though.

Shafqat Ayaz                    


-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Kemes, Lisa
To: [email protected]
Sent: Saturday, August 20, 2011 7:14 AM
Subject: Menu and the Clear Options
** 
I have a regular form with a character field that is attached to a menu.  The 
menu is attached to another form with the data I need in the menu.
 
I have an active link that sets another field whenever this character field 
(menu) is changed.  Why doesn’t the workflow kick off when I select (clear)?  
 
Nothing happens, and my workflow log shows that nothing happens as well (the 
active link doesn’t even show up).
 
Is there a way to get this to kick off workflow when I set the field to <clear>?
 
I’d really like to have it in an Active Link so the user can see that certain 
fields have been set to null, I could set the fields in a filter (once the 
record is saved), but I’d like the customer to see the set fields before they 
hit save.
 
ARS 7.1p7
Windows 2003
Ora11g
 
Lisa Kemes
AR System Developer
TE Information Systems
Global Infrastructure and Ops
+01 717 810 2408 tel
+01 717 602 9460 mobile
[email protected]
MS 161-43
P.O. Box 3608
Harrisburg, PA 17105-3608
www.te.com 



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