Thanks everyone! I found out that it is indeed the version that's not allowing the customer's to see the clear option (arrrgh), yes, we are still advising our customers to use the User Tool, but MidTier is useable as well.
So if they want to use Modify All, they will have to change it to a value and then use Clear and then save. The only workflow I have right now is an Active Link when they lose focus, so no filters for now, so I'm going to have to create a filter as well for Modify All. (grrrrr). I just wish Clear would trigger workflow. I know it's not a real menu value, but all this workaround and creating extra workflow makes things more complicated. Lisa -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Grooms, Frederick W Sent: Monday, August 22, 2011 1:23 PM To: [email protected] Subject: Re: Menu and the Clear Options Are you using the User Tool or Mid Tier (and are your clients using the same)? And what version of the client? One old workaround I use on Modify All is to set the field to a value and then clear it and then Save. Also (Especially for Modify All) do you have to do your workflow in Active Links or can you utilize Filters? Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Kemes, Lisa Sent: Monday, August 22, 2011 11:24 AM To: [email protected] Subject: Re: Menu and the Clear Options ** Now I’m really getting irked. I did the work around (by doing a lose focus on the field and if that field is blank, to blank out the other fields) but I just found out my customers don’t even see the clear option. Is this a bug? I do, but they don’t….. The only difference is that I have Admin permissions. Also, when I do a Modify All and I want to clear out the field, (and it’s the only field that will change), when I choose clear, the Save button doesn’t activate, so I can’t save my changes with a Modify ALL + Clear. ARRRRGHGHHGHG!!! Lisa -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Shafqat Ayaz Sent: Sunday, August 21, 2011 3:55 AM To: [email protected] Subject: Re: Menu and the Clear Options ** I don't think clear counts as a menu value. i think you might be able to make it work if your workflow runs on NULL though. Shafqat Ayaz -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Kemes, Lisa To: [email protected] Sent: Saturday, August 20, 2011 7:14 AM Subject: Menu and the Clear Options ** I have a regular form with a character field that is attached to a menu. The menu is attached to another form with the data I need in the menu. I have an active link that sets another field whenever this character field (menu) is changed. Why doesn’t the workflow kick off when I select (clear)? Nothing happens, and my workflow log shows that nothing happens as well (the active link doesn’t even show up). Is there a way to get this to kick off workflow when I set the field to <clear>? I’d really like to have it in an Active Link so the user can see that certain fields have been set to null, I could set the fields in a filter (once the record is saved), but I’d like the customer to see the set fields before they hit save. ARS 7.1p7 Windows 2003 Ora11g Lisa Kemes AR System Developer TE Information Systems Global Infrastructure and Ops +01 717 810 2408 tel +01 717 602 9460 mobile [email protected] MS 161-43 P.O. Box 3608 Harrisburg, PA 17105-3608 www.te.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
