Fred's question about user tool version came to mind for me, too.
If it relates: Somewhere between 6.0 and 7.? the (clear) option was added to
character menus in the User tool. What I did for some instances where I might
have a mix of client versions was add an entry for something like "{clear}" to
the menu data and make the menu qualification only return that record if the
client version was less than v.7 or whatever.
For instance:
(whatever other qualifications you have) AND ((($VERSION$ < "7") AND
('Category' = "{clear}")) OR ('Category' != "{clear}"))
And you'd have to add an active link to make the selection clear, too.
Of course, having them upgrade to a newer client might be preferable!
David Durling
University of Georgia
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of Grooms, Frederick W
> Sent: Monday, August 22, 2011 1:23 PM
> To: [email protected]
> Subject: Re: Menu and the Clear Options
>
> Are you using the User Tool or Mid Tier (and are your clients using the
> same)? And what version of the client?
>
> One old workaround I use on Modify All is to set the field to a value and then
> clear it and then Save.
>
> Also (Especially for Modify All) do you have to do your workflow in Active
> Links or can you utilize Filters?
>
> Fred
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of Kemes, Lisa
> Sent: Monday, August 22, 2011 11:24 AM
> To: [email protected]
> Subject: Re: Menu and the Clear Options
>
> **
> Now I’m really getting irked. I did the work around (by doing a lose focus on
> the field and if that field is blank, to blank out the other fields) but I
> just
> found out my customers don’t even see the clear option. Is this a bug? I
> do,
> but they don’t….. The only difference is that I have Admin permissions.
>
> Also, when I do a Modify All and I want to clear out the field, (and it’s the
> only field that will change), when I choose clear, the Save button doesn’t
> activate, so I can’t save my changes with a Modify ALL + Clear.
>
> ARRRRGHGHHGHG!!!
>
> Lisa
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of Shafqat Ayaz
> Sent: Sunday, August 21, 2011 3:55 AM
> To: [email protected]
> Subject: Re: Menu and the Clear Options
>
> **
> I don't think clear counts as a menu value. i think you might be able to make
> it
> work if your workflow runs on NULL though.
>
> Shafqat Ayaz
>
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of Kemes, Lisa
> To: [email protected]
> Sent: Saturday, August 20, 2011 7:14 AM
> Subject: Menu and the Clear Options
> **
> I have a regular form with a character field that is attached to a menu. The
> menu is attached to another form with the data I need in the menu.
>
> I have an active link that sets another field whenever this character field
> (menu) is changed. Why doesn’t the workflow kick off when I select (clear)?
>
> Nothing happens, and my workflow log shows that nothing happens as well
> (the active link doesn’t even show up).
>
> Is there a way to get this to kick off workflow when I set the field to
> <clear>?
>
> I’d really like to have it in an Active Link so the user can see that certain
> fields
> have been set to null, I could set the fields in a filter (once the record is
> saved), but I’d like the customer to see the set fields before they hit save.
>
> ARS 7.1p7
> Windows 2003
> Ora11g
>
> Lisa Kemes
> AR System Developer
> TE Information Systems
> Global Infrastructure and Ops
> +01 717 810 2408 tel
> +01 717 602 9460 mobile
> [email protected]
> MS 161-43
> P.O. Box 3608
> Harrisburg, PA 17105-3608
> www.te.com
>
>
>
> __________________________________________________________
> _____________________
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
