This is a known issue with BMC. We have been struggling through it as well, it is a Business Objects Defect.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Andre Hughes Sent: Wednesday, August 24, 2011 2:26 PM To: arslist@ARSLIST.ORG Subject: Re: Print Results in 18 copies Take a look at the ar.ini file and see if there are any values set to 18. I don't see any reference to number of pages. You could delete the ar.ini file and it will recreate it when the wut is re-launched. Be warned the wut setting will be set back to the default. Just to make sure, the printer driver isn't set to 18 copies? hth, Andre ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"