What does your approval mapping look like? (great time to use the attachment capability of the list).
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Hyunkel v2.0 Sent: Wednesday, September 14, 2011 9:18 AM To: arslist@ARSLIST.ORG Subject: Approval Server ** Listers; I've been working with the approval server in order to configure a single process to let only one person (member of a group of approvers) approve a CR to move forward to the implementation in progress phase, but I can't make it. Brief overview. I have the CR for onboarding users, this must be approved by HR staff (3 members) but for business approval it only requires one approval (of those 3 members) The approval phase is Business Approval - No Impact. I've created (so far) The support group The approval process The rules for the approval process The approval mappings However It doesn't work; is there any document or specific process and considerations to make it? (NOTE: I've already read the BMC Change Management guide for approval, and also approval manuals). Thanks, Hugo Ruesga Software Development Advisor MX +52 (33) 3808.9148 P Please consider the environment before printing this email The information contained in and transferred with this electronic message is intended only for the recipient(s) designated above, it is protected by law and it may contain information which is privileged and confidential. If you are not the intended recipient, please do not read, copy, or use it, and do not disclose it to others. Please notify the sender of the delivery error by replying to this message, and then delete it from your system. Thank you. _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
