This is ARS & Mistier 7.5 patch 4, ITSM 7.5.01

 

Note I see the same behavior for custom forms so this is not strictly
related to ITSM, and is only happening via midtier and not the WUT.

 

The issue is only occurring in tables with a date/time column value.

 

Regards,

 

Andrew Goodall

Software Engineer 2 | Development Services |  jcpenney . www.jcp.com
<http://www.jcp.com/>  

________________________________

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza
Sent: Thursday, September 15, 2011 7:22 PM
To: arslist@ARSLIST.ORG
Subject: Re: Discrepancy between date/time in table Vs. normal date/time
field

 

 

Those TZ issues were supposed to have been resolved many years ago
without setting an environmental variables.. I think it was version 4.5
onwards that did not require it..

 

I don't recall seeing this on any of the recent versions..

 

>From the screen shots it does look like one of the later versions..
Which version is it if I may ask..

 

Joe

 

 

From: Arnab Baral <mailto:arnab...@gmail.com>  

Sent: Thursday, September 15, 2011 8:15 PM

Newsgroups: public.remedy.arsystem.general

To: arslist@ARSLIST.ORG 

Subject: Re: Discrepancy between date/time in table Vs. normal date/time
field

 

** I did face the same issue and this is what I did :

*         Added ARDATEONLY=dd/MM/yyyy in armonitor config file 

*         Added export LANG=en_NZ as a line in profile file in the
server..... It resolved the problem

 

 

rei

 

On Fri, Sep 16, 2011 at 6:02 AM, Andrew C Goodall <ago...@jcpenney.com>
wrote:

** 

See attached jpg - notice the difference of reported date in the table
vs. the reported date in the field below the table.

 

The date/time in the table field is being reported from the server
time/zone instead of the client time/zone. Client was Eastern time, web
and app server were central time.

 

Has anyone seen this behavior before?

 



 

 

 

Regards,

 

Andrew Goodall

Software Engineer 2 | Development Services |  jcpenney . www.jcp.com
<http://www.jcp.com/> 

 

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With Great Regards,
Arnab Baral


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