Do any experience SSO users know if this could happen because SSO is not
passing locale in the sign on - at this point this is what I think I can
attribute this issue to, but I'm not 100%

 

I found this thread on BMC Communities:

https://communities.bmc.com/communities/thread/31051

 

 

Regards,

 

Andrew Goodall

Software Engineer 2 | Development Services |  jcpenney . www.jcp.com
<http://www.jcp.com/>  

________________________________

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza
Sent: Thursday, September 15, 2011 7:22 PM
To: arslist@ARSLIST.ORG
Subject: Re: Discrepancy between date/time in table Vs. normal date/time
field

 

 

Those TZ issues were supposed to have been resolved many years ago
without setting an environmental variables.. I think it was version 4.5
onwards that did not require it..

 

I don't recall seeing this on any of the recent versions..

 

>From the screen shots it does look like one of the later versions..
Which version is it if I may ask..

 

Joe

 

 

From: Arnab Baral <mailto:arnab...@gmail.com>  

Sent: Thursday, September 15, 2011 8:15 PM

Newsgroups: public.remedy.arsystem.general

To: arslist@ARSLIST.ORG 

Subject: Re: Discrepancy between date/time in table Vs. normal date/time
field

 

** I did face the same issue and this is what I did :

*         Added ARDATEONLY=dd/MM/yyyy in armonitor config file 

*         Added export LANG=en_NZ as a line in profile file in the
server..... It resolved the problem

 

 

rei

 

On Fri, Sep 16, 2011 at 6:02 AM, Andrew C Goodall <ago...@jcpenney.com>
wrote:

** 

See attached jpg - notice the difference of reported date in the table
vs. the reported date in the field below the table.

 

The date/time in the table field is being reported from the server
time/zone instead of the client time/zone. Client was Eastern time, web
and app server were central time.

 

Has anyone seen this behavior before?

 



 

 

 

Regards,

 

Andrew Goodall

Software Engineer 2 | Development Services |  jcpenney . www.jcp.com
<http://www.jcp.com/> 

 

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With Great Regards,
Arnab Baral


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