Definitely same datatable - this particular example is pure ITSM 7.5.01
incident management console. 

 

ARS & Midtier 7.5 patch 4 in prod (also seen with ARS & Midtier 7.5
patch 7 on dev)

We are seeing this issue more consistently with a redirect from tomcat
to IIS, it's hard to pin down.

 

Regards,

 

Andrew Goodall

Software Engineer 2 | Development Services |  jcpenney . www.jcp.com
<http://www.jcp.com/>  

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Joe Martin D'Souza
Sent: Thursday, September 15, 2011 7:11 PM
To: [email protected]
Subject: Re: Discrepancy between date/time in table Vs. normal date/time
field

 

 

Andrew,

 

That is strange!!! Are you sure that the information on both those
places is coming from the same data table and during the set field
operation, no workflow is adding an hour to it???

 

Joe

 

From: Andrew C Goodall <mailto:[email protected]>  

Sent: Thursday, September 15, 2011 2:02 PM

Newsgroups: public.remedy.arsystem.general

To: [email protected] 

Subject: Discrepancy between date/time in table Vs. normal date/time
field

 

** 

See attached jpg - notice the difference of reported date in the table
vs. the reported date in the field below the table.

 

The date/time in the table field is being reported from the server
time/zone instead of the client time/zone. Client was Eastern time, web
and app server were central time.

 

Has anyone seen this behavior before?

 

 

 

 

 

Regards,

 

Andrew Goodall

Software Engineer 2 | Development Services |  jcpenney . www.jcp.com
<http://www.jcp.com/> 

 

_attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ 

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