If you have only one segment for example business times for a single company 
you can ignore anything except the start time and the end time as they would 
default. if you want to put all the parameters in then it is the name of the 
segment. So if you have called it Business Hours, then that is what you put in. 
If you have called it BusinessHours, then that would go there. It is the name 
of the segment not the id.

 

Shafqat Ayaz                    





________________________________
From: "Sanford, Claire" <[email protected]>
To: [email protected]
Sent: Friday, September 16, 2011 8:59 AM
Subject: Re: Advanced Search Query

I'm having a bit of difficulty with this calculation.

Are they asking for the "Description" or the "ID" field on the Business Time 
Segment form?  I am finding that 7.4.6 takes some things very literally and 
others not as much.

The ID would be:           AGBC305B2A1C59UHVyTgtsjnUgOY8v
The Description would be : Business Hours

All of the samples have no spaces in the Business Time Segment name.

Use the following syntax for the Application-Bus-Time2-Diff calculation:
Application-Bus-Time2-Diff "startTime" "endTime"
["businessTimeSegmentName1" "businessTimeSegmentName2" . . . ]]



So would it be:

Application-Bus-Time2-Diff "startTime" "endTime"  "Business Hours" "Holiday 
Time"

Or should it be:

Application-Bus-Time2-Diff "startTime" "endTime"  "BusinessHours" "HolidayTime"

Or

Application-Bus-Time2-Diff "startTime" "endTime"  
"AGBC305B2A1C59UHVyTgtsjnUgOY8v"  "AGBC305B2A1C59UHVyTgtsjnUgOY8v"
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