Lisa,

Sometimes the cache gets "stuck." If you flush the cache, do you see
files in the cache directory? If so, you should delete those before
starting Apache.

The normal directory location is here: \\%Server%\Program Files\BMC
Software\ARSystem\midtier\cache

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa
Sent: Friday, November 11, 2011 9:09 AM
To: arslist@ARSLIST.ORG
Subject: Re: MidTier Cache

 

** 

I don't have prefetch disabled because you can't disabled it (I don't
think), but wanted to say that we don't have any forms that we prefetch.


Thanks! 

Lisa 

 

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa
Sent: Friday, November 11, 2011 9:04 AM
To: arslist@ARSLIST.ORG
Subject: MidTier Cache

** 

We used to be able to update a form (on dev) and then flush the MidTier
Cache and then view the form in the Midtier and see the changes.

 

Lately, it's not working.  We flush the cache, no changes.  I restarted
Apache, still don't see my changes.  Delete all browsing history on my
IE 8, still no changes.

 

We have our cache settings Definition Change Check Interval (Seconds)
set to 300 (I also have the perform check enabled).  So after 5 minutes
we should see the change (if our flush didn't work).

 

I don't see my changes until the next DAY. 

 

What's getting "stuck?"

 

Some more info - Prefetch is not enabled.  Preload was enabled a couple
of months ago, but I have turned it off.  Enable Cache Persistence is
enabled.  

 

We are using Midtier 7.6.04 SP1 with ARS 7.1 P7.  Our Midtier server is
separate than our ARS server.

 

Lisa Kemes

AR System Developer
TEIS - USA

+1 717 810 2408 tel
+1 717 602 9460 mobile
lisa.ke...@te.com
100 Amp Drive

Harrisburg, PA 17112

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