Lisa, Sometimes the cache gets "stuck." If you flush the cache, do you see files in the cache directory? If so, you should delete those before starting Apache.
The normal directory location is here: \\%Server%\Program Files\BMC Software\ARSystem\midtier\cache From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa Sent: Friday, November 11, 2011 9:09 AM To: arslist@ARSLIST.ORG Subject: Re: MidTier Cache ** I don't have prefetch disabled because you can't disabled it (I don't think), but wanted to say that we don't have any forms that we prefetch. Thanks! Lisa ________________________________ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa Sent: Friday, November 11, 2011 9:04 AM To: arslist@ARSLIST.ORG Subject: MidTier Cache ** We used to be able to update a form (on dev) and then flush the MidTier Cache and then view the form in the Midtier and see the changes. Lately, it's not working. We flush the cache, no changes. I restarted Apache, still don't see my changes. Delete all browsing history on my IE 8, still no changes. We have our cache settings Definition Change Check Interval (Seconds) set to 300 (I also have the perform check enabled). So after 5 minutes we should see the change (if our flush didn't work). I don't see my changes until the next DAY. What's getting "stuck?" Some more info - Prefetch is not enabled. Preload was enabled a couple of months ago, but I have turned it off. Enable Cache Persistence is enabled. We are using Midtier 7.6.04 SP1 with ARS 7.1 P7. Our Midtier server is separate than our ARS server. Lisa Kemes AR System Developer TEIS - USA +1 717 810 2408 tel +1 717 602 9460 mobile lisa.ke...@te.com 100 Amp Drive Harrisburg, PA 17112 <http://www.te.com/> www.te.com <http://www.te.com/> <http://twitter.com/teconnectivity> <http://www.facebook.com/teconnectivity> <http://www.flickr.com/photos/teconnectivity/> <http://www.linkedin.com/groups?gid=1591657> <http://www.youtube.com/teconnectivity> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ ********************************************************************** This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"