It should rebuild the viewstats file automagically. 

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Kemes, Lisa
Sent: Friday, November 11, 2011 11:17 AM
To: [email protected]
Subject: Re: MidTier Cache

 

** 

LJ, yes, I meant Tomcat.  Sorry for the confusion.  :)

 

Our OS is Win2003.

 

I stopped Tomcat, deleted all the Cache files under the cache folder,
renamed the viewstats.dat file and restarted Tomcat (like Tauf
suggested).  I'm finally able to see my changes.

 

Made another test change on a form (added a field), flushed the cache,
still can see the changes  Ugh!  I can't find the cachetemp directory
only cache.  

 

Also should I rename the viewstats.dat file back to the original name?
I was hoping that it would create a fresh new one when I restarted
Tomcat.

 

I don't have the Sync option on my configuration tool.  Maybe because we
are on 7.1 p7 for ARS?

 

If I make a change to a form, would I be checking the Forms.data and
FormFields.data files under cache to see when they update?

Thanks! 

Lisa 

 

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of LJ LongWing
Sent: Friday, November 11, 2011 11:02 AM
To: [email protected]
Subject: Re: MidTier Cache

** 

Lisa,

I'm running 7.6.4 MidTier & Remedy server and have no issues with the
flush cache.

 

You didn't mention the OS of your setup...but I'm not sure if it's
relevant...I'm on Win2k3 for reference.

 

Cache Persistence would make it so that a restart of Tomcat (You said
Apache...don't know if you meant that, or if you meant Tomcat...because
Tomcat would likely be your JSP engine) wouldn't 'clear your
cache'....because of the persistence...if you are looking for a restart
to clear the cache, you would need to disable cache persistence, in that
manner everything would be stored in memory

 

But...since you have the cache persistence enabled...I think you should
be able to find the cache files on the MidTier server and see when they
actually got updated after your update....that may give you a better
idea of how long it's taking.

 

Have you tried 'Sync' instead of 'Flush'?...I've heard problems with
Sync...but not many...so I don't know if one will work better for you
than another

 

Just some things to try.

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Kemes, Lisa
Sent: Friday, November 11, 2011 7:04 AM
To: [email protected]
Subject: MidTier Cache

 

** 

We used to be able to update a form (on dev) and then flush the MidTier
Cache and then view the form in the Midtier and see the changes.

 

Lately, it's not working.  We flush the cache, no changes.  I restarted
Apache, still don't see my changes.  Delete all browsing history on my
IE 8, still no changes.

 

We have our cache settings Definition Change Check Interval (Seconds)
set to 300 (I also have the perform check enabled).  So after 5 minutes
we should see the change (if our flush didn't work).

 

I don't see my changes until the next DAY. 

 

What's getting "stuck?"

 

Some more info - Prefetch is not enabled.  Preload was enabled a couple
of months ago, but I have turned it off.  Enable Cache Persistence is
enabled.  

 

We are using Midtier 7.6.04 SP1 with ARS 7.1 P7.  Our Midtier server is
separate than our ARS server.

 

Lisa Kemes

AR System Developer
TEIS - USA

+1 717 810 2408 tel
+1 717 602 9460 mobile
[email protected]
100 Amp Drive

Harrisburg, PA 17112



www.te.com <http://www.te.com/>  



 

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