Is either environment in a server group?

Rick
On Dec 23, 2011 12:09 PM, "Butera, Joseph" <[email protected]> wrote:

> **
>
> Yesterday evening we were working a plugin error with BMC. The plugin is
> used with a vendor form that that displays data from another Remedy
> instance. Both Remedy instances are up and running fine. The plugin however
> stopped working with an 8755 error; well, stopped working for the most
> part. Yesterday I found  the plugin will retrieve the data 20% of the time
> in a rather persistent pattern: 4 misses followed by 1 hit, repeatedly. BMC
> is reviewing logs but nothing stands out. I would not be surprised to find
> it to be an issue with our environment. One manager suggested some round
> robin activity may be occurring with 80% of the resource pool defective.
> The plugin is a BMC product and we are running 7.6.04. Any ideas?****
>
> ** **
>
> Joe Butera****
>
> Remedy Administrator****
>
> Cyber Integration Center****
>
> Harris IT Services Corporation****
>
> 139 Tyco Street****
>
> Harrisonburg, VA 22802****
>
> Office Phone: 540-615-2723****
>
> Cell Phone: 540-331-1520****
>
> ** **
>  _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_

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