No. We are running everything on VM's. I forgot to mention that.

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Rick Cook
Sent: Friday, December 23, 2011 12:11 PM
To: [email protected]
Subject: Re: Cyclical Plugin Errors

**

Is either environment in a server group?

Rick
On Dec 23, 2011 12:09 PM, "Butera, Joseph" 
<[email protected]<mailto:[email protected]>> wrote:
**
Yesterday evening we were working a plugin error with BMC. The plugin is used 
with a vendor form that that displays data from another Remedy instance. Both 
Remedy instances are up and running fine. The plugin however stopped working 
with an 8755 error; well, stopped working for the most part. Yesterday I found  
the plugin will retrieve the data 20% of the time in a rather persistent 
pattern: 4 misses followed by 1 hit, repeatedly. BMC is reviewing logs but 
nothing stands out. I would not be surprised to find it to be an issue with our 
environment. One manager suggested some round robin activity may be occurring 
with 80% of the resource pool defective. The plugin is a BMC product and we are 
running 7.6.04. Any ideas?

Joe Butera
Remedy Administrator
Cyber Integration Center
Harris IT Services Corporation
139 Tyco Street
Harrisonburg, VA 22802
Office Phone: 540-615-2723<tel:540-615-2723>
Cell Phone: 540-331-1520<tel:540-331-1520>

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