No. We are running everything on VM's. I forgot to mention that. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Rick Cook Sent: Friday, December 23, 2011 12:11 PM To: [email protected] Subject: Re: Cyclical Plugin Errors
** Is either environment in a server group? Rick On Dec 23, 2011 12:09 PM, "Butera, Joseph" <[email protected]<mailto:[email protected]>> wrote: ** Yesterday evening we were working a plugin error with BMC. The plugin is used with a vendor form that that displays data from another Remedy instance. Both Remedy instances are up and running fine. The plugin however stopped working with an 8755 error; well, stopped working for the most part. Yesterday I found the plugin will retrieve the data 20% of the time in a rather persistent pattern: 4 misses followed by 1 hit, repeatedly. BMC is reviewing logs but nothing stands out. I would not be surprised to find it to be an issue with our environment. One manager suggested some round robin activity may be occurring with 80% of the resource pool defective. The plugin is a BMC product and we are running 7.6.04. Any ideas? Joe Butera Remedy Administrator Cyber Integration Center Harris IT Services Corporation 139 Tyco Street Harrisonburg, VA 22802 Office Phone: 540-615-2723<tel:540-615-2723> Cell Phone: 540-331-1520<tel:540-331-1520> _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

