I've done this for 1000000150 (Status Reason) and still don't see the values. I don't see anything in the plugin logs to indicate an issue. Any ideas? Either on what might be wrong or where I might look?
Anne Ramey *********************************** E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties only by an authorized State Official. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of gok's Sent: Tuesday, January 10, 2012 2:17 PM To: [email protected] Subject: Re: How to add new column in SHR:OverviewConsole in the Admin Tool. Hi Misi, I have created exactly what you have mentioned here and I can see the values now thank you very much for helping keep it up. Thanks G Misi Mladoniczky wrote: > > ---------------------------- Original Message > ---------------------------- > Subject: Re: Adding new columns to Overview Console > From: "Misi Mladoniczky" <[email protected]> > Date: Fri, May 20, 2011 13:18 > To: [email protected] > ---------------------------------------------------------------------- > ---- > > Hi, > > You have to do a couple of things. > > 1. You need to create a new field in SHR:ARDBC_OverviewConsole, if the > field is not already there > > 2. You need to map the field id of that field to its corresponding > field in the source form. This is done in SHR:ARDBCFields. Look at the > existing records to figure out which id goes where, and which tag > corresponds to your source form. > > For example the tags for Incident, Problem and Change are > MAINHELPDESK, MAINPROBLEM and MAINCHANGE. > > You will probably need to restart your plugin server when this has > been accomplished. > > After this you should be able to add the new column to > SHR:OverviewConsole. > > Best Regards - Misi, RRR AB, http://www.rrr.se > > Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): > * RRR|License - Not enough Remedy licenses? Save money by optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. > Find these products, and many free tools and utilities, at http://rrr.se. > >> Hi All, >> Environment ITSM 7.5 patch 02 >> DB:SQL Server >> Windows Environment >> >> I am trying to add a new column in the SHR:OverviewConsole table >> field which is "z2TH_ConsolidateTable1". What I have done is >> initially I have configured the fields >> FieldID: as database ID (Change Assignee) >> FormGUID: MAINCHANGE >> Vendor Field ID: as database ID >> Submitter: ARSystem >> >> on the SHR:ARDBCFields >> >> but I don't know the field which I want add (Change Assignee) field >> is on the SHR:ARDBC_OverviewConsoleTemplate after adding the field I >> have restarted the plugin and ARServer.Opened the OverviewConsole in >> Devstudio and tried to add there is no field is shown up. >> >> If any one did this could you please help or guide me how to do it. >> >> Thanks in advance >> >> >> >> -- >> View this message in context: >> http://old.nabble.com/How-to-add-new-column-in-SHR%3AOverviewConsole- >> in-the-Admin-Tool.-tp33103758p33103758.html >> Sent from the ARS (Action Request System) mailing list archive at >> Nabble.com. >> >> _____________________________________________________________________ >> __________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" >> > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > > -- View this message in context: http://old.nabble.com/How-to-add-new-column-in-SHR%3AOverviewConsole-in-the-Admin-Tool.-tp33103758p33114443.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
