did you restarted the server ?

Ramey, Anne-2 wrote:
> 
> I've done this for 1000000150 (Status Reason) and still don't see the
> values.  I don't see anything in the plugin logs to indicate an issue. 
> Any ideas?  Either on what might be wrong or where I might look?
> 
> Anne Ramey
> ***********************************
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> 
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of gok's
> Sent: Tuesday, January 10, 2012 2:17 PM
> To: [email protected]
> Subject: Re: How to add new column in SHR:OverviewConsole in the Admin
> Tool.
> 
> Hi Misi,
> 
> I have created exactly what you have mentioned here and I can see the
> values now thank you very much for helping keep it up.
> 
> Thanks
> G
> 
> Misi Mladoniczky wrote:
>> 
>> ---------------------------- Original Message 
>> ----------------------------
>> Subject: Re: Adding new columns to Overview Console
>> From:    "Misi Mladoniczky" <[email protected]>
>> Date:    Fri, May 20, 2011 13:18
>> To:      [email protected]
>> ----------------------------------------------------------------------
>> ----
>> 
>> Hi,
>> 
>> You have to do a couple of things.
>> 
>> 1. You need to create a new field in SHR:ARDBC_OverviewConsole, if the 
>> field is not already there
>> 
>> 2. You need to map the field id of that field to its corresponding 
>> field in the source form. This is done in SHR:ARDBCFields. Look at the 
>> existing records to figure out which id goes where, and which tag 
>> corresponds to your source form.
>> 
>> For example the tags for Incident, Problem and Change are 
>> MAINHELPDESK, MAINPROBLEM and MAINCHANGE.
>> 
>> You will probably need to restart your plugin server when this has 
>> been accomplished.
>> 
>> After this you should be able to add the new column to 
>> SHR:OverviewConsole.
>> 
>>         Best Regards - Misi, RRR AB, http://www.rrr.se
>> 
>> Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10):
>> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
>> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
>> Find these products, and many free tools and utilities, at http://rrr.se.
>> 
>>> Hi All,
>>> Environment ITSM 7.5 patch 02
>>> DB:SQL Server
>>> Windows Environment
>>>
>>> I am trying to add a new column in the SHR:OverviewConsole table 
>>> field which is  "z2TH_ConsolidateTable1". What I have done is 
>>> initially I have configured the fields
>>> FieldID: as database ID (Change Assignee)
>>> FormGUID: MAINCHANGE
>>> Vendor Field ID: as database ID
>>> Submitter: ARSystem
>>>
>>> on the SHR:ARDBCFields
>>>
>>> but I don't know the field which I want add (Change Assignee) field 
>>> is on the SHR:ARDBC_OverviewConsoleTemplate after adding the field I 
>>> have restarted the plugin and ARServer.Opened the OverviewConsole in 
>>> Devstudio and tried to add there is no field is shown up.
>>>
>>> If any one did this could you please help or guide me how to do it.
>>>
>>> Thanks in advance
>>>
>>>
>>>
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>> 
>> ______________________________________________________________________
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