John,
Starting with 7.5 (I think it was), Remedy included a Version Control
capability that the system can automatically make a backup def of all code
as it's modified.  So it keeps versions of specific code and such....the
problem is this.  The export of this information is in Def format.  I cannot
say 'show me the diff between v2 and v7 of an object.  This is specifically
because the def is a proprietary encoded format.  Even if it was exported to
XML Def it wouldn't be extremely useful because of the nature of the XML.
If it was exported as a 'script', then I would easily be able to see the
differences between versions and be able to merge different branches of
effort a bit easier than I currently can.

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of John Baker
Sent: Thursday, January 12, 2012 12:37 PM
To: [email protected]
Subject: Overlay and Applications

Guillaume

I do take onboard your points but I have to disagree: AR System provides no
version control. If you believe it does, please tell me how I revert a form
to its state at any point in time since AR System was installed, and no,
taking hourly backups of my database isn't a useful step forward.

I don't feel the 4/5/6GL discussion is relevant to my post (and it's not
something I really recognise now-a-days). I'm talking about how to improve
the platform, not the way in which it's used. And many problems in IT are
not simply solved by some sticky tape, or a new cache, but a serious change
in thinking. That's evident in MId Tier 6.3, and if the concept was pushed
back to the AR System server level, the entire platform would benefit.

I appreciate change is never easy, but as other posters have pointed out,
there's a lot of attraction to having an easy to use platform that can also
happily compete with other platforms.

I've self-taught myself to write in a number of languages (yet I speak just
one), and I don't see why AR System developers should be placed into a box
and told they can only use the admin tool with limited functionality, no
version control or useful development tools, or find a Java compiler and use
another product. There's a lot of middle ground between those two poles.


John

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