All,
ARS/ITSM 7.6.04p2 on Windows & SQL Server. I've read the "how to add a field to the overview console" posts here and in the dev community. I don't want to add anything to the overview console, all I want to do is change the display label of the out-of-the-box, existing "Priority" column and change the alias of the values. The selection list alias values worked right away, but for the life of me, I can not figure out the trick to getting the modified display label to show up in the mid-tier. In Dev Studio, it the column label appears correctly as "Severity" (what the client wants). But in the mid-tier, it stubbornly remains as "Priority". I have modified the display label on the Overview console itself and the underlying ardbc form. *EACH TIME* I touch that form or field, I've flushed cache and restarted the plugin server. The display label remains unchanged... Before I called BMC support and "Peggy" started asking for logs and a web-ex, I was hoping some kind soul on the ARS list knew the trick and might be inclined to share it with me. (fingers crossed!) Thanks, JDHood _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
