Dangit. That was exactly the problem! Failure to scroll far enough through the views to see the other 'en' view. (should have known better...)
Thanks! JDHood On Tue, Feb 7, 2012 at 11:35 AM, Jiri Pospisil < [email protected]> wrote: > ** > > Only other thing that comes in mind is whether you are using the Overview > console on the AR System Home page.**** > > If that is the case, there is another view on the Overview form called > “Overview Home Page Content” where you will also need to make the change. > **** > > ** ** > > Hope this helps**** > > ** ** > > *Jiri Pospisil* > > LCH.Clearnet**** > > ** ** > > ** ** > > ** ** > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *JD Hood > *Sent:* 07 February 2012 15:56 > *To:* [email protected] > *Subject:* Re: Overview Console - Modifying An Existing Field**** > > ** ** > > ** Yes - The only cache I haven't gone into is Tomcat's.**** > > ** ** > > Thanks,**** > > JDHood**** > > ** ** > > ** ** > > ** ** > > On Tue, Feb 7, 2012 at 10:33 AM, Brian Gillock <[email protected]> > wrote:**** > > ** I'm sure you've done this, but have you cleared your browser cache as > well?**** > > On Tue, Feb 7, 2012 at 9:28 AM, JD Hood <[email protected]> wrote:**** > > ** All,**** > > ** ** > > ** ** > > ARS/ITSM 7.6.04p2 on Windows & SQL Server.**** > > ** ** > > I've read the "how to add a field to the overview console" posts here and > in the dev community.**** > > ** ** > > I don't want to add anything to the overview console, all I want to do is > change the display label of the out-of-the-box, existing "Priority" column > and change the alias of the values. **** > > The selection list alias values worked right away, but for the life of me, > I can not figure out the trick to getting the modified display label to > show up in the mid-tier.**** > > ** ** > > In Dev Studio, it the column label appears correctly as "Severity" (what > the client wants). But in the mid-tier, it stubbornly remains as "Priority". > **** > > ** ** > > I have modified the display label on the Overview console itself and the > underlying ardbc form.**** > > ** ** > > *EACH TIME* I touch that form or field, I've flushed cache and restarted > the plugin server. The display label remains unchanged...**** > > ** ** > > Before I called BMC support and "Peggy" started asking for logs and a > web-ex, I was hoping some kind soul on the ARS list knew the trick and > might be inclined to share it with me.**** > > ** ** > > (fingers crossed!)**** > > ** ** > > Thanks,**** > > JDHood**** > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ **** > > > > > -- **** > > Brian Gillock**** > > Principal Consultant, BGBS, Inc**** > > [email protected]**** > > **** > > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ **** > > ** ** > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ **** > > > ************************************************************************************************* > > > > This email is intended for the named recipient(s) only. 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