I'm sure you've done this, but have you cleared your browser cache as well?
On Tue, Feb 7, 2012 at 9:28 AM, JD Hood <[email protected]> wrote: > ** All, > > > ARS/ITSM 7.6.04p2 on Windows & SQL Server. > > I've read the "how to add a field to the overview console" posts here and > in the dev community. > > I don't want to add anything to the overview console, all I want to do is > change the display label of the out-of-the-box, existing "Priority" column > and change the alias of the values. > The selection list alias values worked right away, but for the life of me, > I can not figure out the trick to getting the modified display label to > show up in the mid-tier. > > In Dev Studio, it the column label appears correctly as "Severity" (what > the client wants). But in the mid-tier, it stubbornly remains as "Priority". > > I have modified the display label on the Overview console itself and the > underlying ardbc form. > > *EACH TIME* I touch that form or field, I've flushed cache and restarted > the plugin server. The display label remains unchanged... > > Before I called BMC support and "Peggy" started asking for logs and a > web-ex, I was hoping some kind soul on the ARS list knew the trick and > might be inclined to share it with me. > > (fingers crossed!) > > Thanks, > JDHood > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ -- Brian Gillock Principal Consultant, BGBS, Inc [email protected] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
