-----Original Message-----
From: Tommy Morris <[email protected]>
To: arslist <[email protected]>
Sent: Tue, Mar 27, 2012 10:54 am
Subject: Re: AR 7.6.04sp3 Fresh Install
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From: Tommy Morris <[email protected]>
To: arslist <[email protected]>
Sent: Tue, Mar 27, 2012 10:54 am
Subject: Re: AR 7.6.04sp3 Fresh Install
**
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Ah, I was thinking that People was part of AR foundation. I have not performed a fresh install in so long I had become used to People being there. The upgrade from CMDB 2.2 to 7.6 pushed People records to the Person form but I guess that will not try to run on an install. I was thinking that may be why my CMDB 7.6.04 sp2 install was failing.
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of strauss
Sent: Tuesday, March 27, 2012 9:46 AM
To: [email protected]
Subject: Re: AR 7.6.04sp3 Fresh Install
Sent: Tuesday, March 27, 2012 9:46 AM
To: [email protected]
Subject: Re: AR 7.6.04sp3 Fresh Install
**
The 7.6.04.03 installer is only AR Server, mid-tier, clients, and other core components (assignment, approval, email). We are still waiting for SP3 for Atrium, ITSM (where the CTM: records are), SLM, RKM, SRM, especially since the ITSM SP2 was basically uninstallable on an upgraded SP1 system.
Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing & IT Center
http://itsm.unt.edu/
Call Tracking Administration Manager
University of North Texas Computing & IT Center
http://itsm.unt.edu/
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Tommy Morris
Sent: Tuesday, March 27, 2012 9:35 AM
To: [email protected]
Subject: AR 7.6.04sp3 Fresh Install
Sent: Tuesday, March 27, 2012 9:35 AM
To: [email protected]
Subject: AR 7.6.04sp3 Fresh Install
**
Has anyone completed a fresh install of AR 7.6.04sp3? I installed on a new system and received an “Installed Successfully” message but there are no CTM forms (CTM:People etc). There are only 263 records in ARSCHEMA. I uninstalled and deleted the database object and tried to install again but have the same results.
Environment:
Windows 2008sr3 x64
SQL
Tommy Morris
CMDB Certified Specialist
Director of Remedy Integration Services
817.727.1021 – mobile
972.899.2366 - office
972.899.2898 - fax
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