I’ll run this path then. Thanks Roger. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Roger Justice Sent: Tuesday, March 27, 2012 9:57 AM To: [email protected] Subject: Re: AR 7.6.04sp3 Fresh Install
** There is a KA on support posted that states ARS SP2, Atrium SP2 and ITSM SP2 must be installed and then you can upgrade to ARS SP3 -----Original Message----- From: Tommy Morris <[email protected]<mailto:[email protected]>> To: arslist <[email protected]<mailto:[email protected]>> Sent: Tue, Mar 27, 2012 10:54 am Subject: Re: AR 7.6.04sp3 Fresh Install ** Ah, I was thinking that People was part of AR foundation. I have not performed a fresh install in so long I had become used to People being there. The upgrade from CMDB 2.2 to 7.6 pushed People records to the Person form but I guess that will not try to run on an install. I was thinking that may be why my CMDB 7.6.04 sp2 install was failing. From: Action Request System discussion list(ARSList) [mailto:[email protected]<mailto:[email protected]?>] On Behalf Of strauss Sent: Tuesday, March 27, 2012 9:46 AM To: [email protected]<mailto:[email protected]> Subject: Re: AR 7.6.04sp3 Fresh Install ** The 7.6.04.03 installer is only AR Server, mid-tier, clients, and other core components (assignment, approval, email). We are still waiting for SP3 for Atrium, ITSM (where the CTM: records are), SLM, RKM, SRM, especially since the ITSM SP2 was basically uninstallable on an upgraded SP1 system. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ From: Action Request System discussion list(ARSList) [mailto:[email protected]]<mailto:[mailto:[email protected]]> On Behalf Of Tommy Morris Sent: Tuesday, March 27, 2012 9:35 AM To: [email protected]<mailto:[email protected]> Subject: AR 7.6.04sp3 Fresh Install ** Has anyone completed a fresh install of AR 7.6.04sp3? I installed on a new system and received an “Installed Successfully” message but there are no CTM forms (CTM:People etc). There are only 263 records in ARSCHEMA. I uninstalled and deleted the database object and tried to install again but have the same results. Environment: Windows 2008sr3 x64 SQL Tommy Morris CMDB Certified Specialist Director of Remedy Integration Services [cid:[email protected]]<http://www.pinebreeze.com/> [email protected]<https://exg5.exghost.com/owa/redir.aspx?C=1d40184b0dc44e86917981c2ecb56197&URL=mailto%3atommy.morris%40pinebreeze.com> 817.727.1021 – mobile 972.899.2366 - office 972.899.2898 - fax _attend WWRUG12 www.wwrug.com<http://www.wwrug.com/> ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com<http://www.wwrug.com/> ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com<http://www.wwrug.com/> ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
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