I am fully convinced ARS/MidTier is not built for the web. Yet they keep trying...
Have fun storming the castle!!! -John On Fri, Apr 20, 2012 at 1:01 PM, Joe Martin D'Souza <[email protected]>wrote: > ** > > Thanks for sharing that doc. This would be quite useful trying to > integrate custom applications into the ITSM suite.. > > Joe > > *From:* Goodall, Andrew C <[email protected]> > *Sent:* Friday, April 20, 2012 1:44 PM > *Newsgroups:* public.remedy.arsystem.general > *To:* [email protected] > *Subject:* URL DIRECT LINKS IN 7.6.04 CHANGE FOR ITSM FORMS DUE TO > SHR:LANDINGCONSOLE INTERFERENCE > > ** > > All,**** > > **** > > FYI – just found out that the direct url link calls to create, display, or > search a record has changed in 7.6.04 due to the SHR:LandingConsole > workflow **** > > **** > > e.g. to display an incident in search mode you used to be able to do:**** > > **** > > > http://%3cmidtierserver%3e/arsys/forms/%3cARSSERVER%3e/HPD%3AHelp+Desk/Best+Practice+View/?qual='1000000161'=%22%3cINCIDENTNUMBER%3e%22 > **** > > **** > > now in 7.6.04 you have to use:**** > > **** > > > http://%20%3cmidtierserver%3e/arsys/forms/%3cARSSERVER%3e/SHR%3ALandingConsole/Default+Administrator+View/?mode=search&F304255500=HPD%3AHelp+Desk&F1000000076=FormOpenNoAppList&F303647600=SearchTicketWithQual&F304255610='1000000161'%3D%22%3cINCIDENTNUMBER%3e%22 > **** > > **** > > see attached that we got from BMC Support.**** > > **** > > BMC Simplicity at its finest.**** > > **** > > Regards,**** > > **** > > *Andrew Goodall***** > > Software Engineer 2 | Development Services | jcpenney . www.jcp.com **** > > **** > > The information transmitted is intended only for the person or entity to > which it is addressed and > may contain confidential and/or privileged material. If the reader of this > message is not the intended > recipient, you are hereby notified that your access is unauthorized, and > any review, dissemination, > distribution or copying of this message including any attachments is > strictly prohibited. If you are not > the intended recipient, please contact the sender and delete the material > from any computer. > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ -- *John Sundberg* Kinetic Data, Inc. "Your Business. Your Process." *WWRUG10 Best Customer Service/Support Award* *WWRUG09 Innovator of the Year Award* * * 651-556-0930 I [email protected] www.kineticdata.com I community.kineticdata.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
