[cid:[email protected]] EPD is configured to show only what you have under contract. If you did not purchase the ITSM Suite (i.e. you purchased individual products under legacy pricing), that may be why you are not seeing it. It's inside the Suite itself and available only to Suite customers.
-David J. Easter Manager of Product Management, AR System BSM & Atrium Solutions Management BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of patrick zandi Sent: Tuesday, June 19, 2012 9:22 AM To: [email protected] Subject: Re: Abydos is now BMC ** name should be BMC Remedy IT Service Management - process designer I have searched the master / and the patched.. Zero... I have also searched "process designer " and Zero again.. is it under ITSM stuff.. --- I do not see it there either.. give me a name.. is it called as above ? BMC Remedy IT Service Management - process designer On Tue, Jun 19, 2012 at 12:18 PM, Rob Dudley <[email protected]<mailto:[email protected]>> wrote: ** Yes...it's included in the 7.6 release and it's on the epd...just tough to find...but it's there On Apr 23, 2012 5:48 PM, "Joe Martin D'Souza" <[email protected]<mailto:[email protected]>> wrote: ** By 'no upcharge' what do you mean.. The 4 letter word free?? Joe From: patrick zandi<mailto:[email protected]> Sent: Monday, April 23, 2012 5:41 PM Newsgroups: public.remedy.arsystem.general To: [email protected]<mailto:[email protected]> Subject: Re: Abydos is now BMC ** Can I get mine now? On Mon, Apr 23, 2012 at 4:41 PM, Easter, David <[email protected]<mailto:[email protected]>> wrote: ** Current (i.e. on the latest version) owners of the ITSM Suite are tentatively expected to have entitlement to what was known as the Designer product (now the BMC Remedy IT Service Management - Process Designer) without an upcharge, yes. -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Kelly Deaver Sent: Monday, April 23, 2012 1:34 PM To: [email protected]<mailto:[email protected]> Subject: Abydos is now BMC ** I just happened on this.. http://www.bmc.com/products/brand/abydos.html?intcmp=home_announcement_corp_acorn_announcement Now the big question.. are all the current ITSM Suite owners entited to it or will there be an upcharge? BTW - Good move BMC! Kelly Deaver Unisys Corporation [email protected]<mailto:[email protected]> (ARSlist mail) mailto:[email protected] (Business mail) -- Patrick Zandi _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ -- Patrick Zandi _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
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