ROFL .. BMC .. it should be right there.. Go here.. uh huh, Well it has to be here... Uh huh,
you send them a picture.. Oh... Ahh... Huh? Well, ummm..... I get back with you... On Tue, Jun 19, 2012 at 3:50 PM, Susan Palmer <[email protected]> wrote: > ** > Interesting ... so if we have owned it for numerous years and we're not an > ITSM Suite owner does that mean it will no longer be available for us. > What if we get a new PC which requires a new license key. I have received > a letter notification from BMC but it was vague about those kinds of > details. > > Thanks, > Susan > > On Tue, Jun 19, 2012 at 11:31 AM, Easter, David <[email protected]>wrote: > >> ** >> >> **** >> >> ** ** >> >> EPD is configured to show only what you have under contract. If you did >> not purchase the ITSM Suite (i.e. you purchased individual products under >> legacy pricing), that may be why you are not seeing it. It’s inside the >> Suite itself and available only to Suite customers.**** >> >> ** ** >> >> -David J. Easter**** >> >> Manager of Product Management, AR System**** >> >> BSM & Atrium Solutions Management**** >> >> BMC Software, Inc.**** >> >> **** >> >> The opinions, statements, and/or suggested courses of action expressed in >> this E-mail do not necessarily reflect those of BMC Software, Inc. My >> voluntary participation in this forum is not intended to convey a role as a >> spokesperson, liaison or public relations representative for BMC Software, >> Inc.**** >> >> ** ** >> >> *From:* Action Request System discussion list(ARSList) [mailto: >> [email protected]] *On Behalf Of *patrick zandi >> *Sent:* Tuesday, June 19, 2012 9:22 AM >> >> *To:* [email protected] >> *Subject:* Re: Abydos is now BMC**** >> >> ** ** >> >> ** name should be BMC Remedy IT Service Management - process designer >> I have searched the master / and the patched.. Zero... >> I have also searched "process designer " and Zero again.. >> >> is it under ITSM stuff.. --- I do not see it there either.. >> give me a name.. is it called as above ? BMC Remedy IT Service >> Management - process designer**** >> >> On Tue, Jun 19, 2012 at 12:18 PM, Rob Dudley <[email protected]> wrote:* >> *** >> >> ** **** >> >> Yes...it's included in the 7.6 release and it's on the epd...just tough >> to find...but it's there**** >> >> On Apr 23, 2012 5:48 PM, "Joe Martin D'Souza" <[email protected]> wrote:* >> *** >> >> ** **** >> >> **** >> >> By ‘no upcharge’ what do you mean.. The 4 letter word free??**** >> >> **** >> >> Joe**** >> >> **** >> >> *From:* patrick zandi <[email protected]> **** >> >> *Sent:* Monday, April 23, 2012 5:41 PM**** >> >> *Newsgroups:* public.remedy.arsystem.general**** >> >> *To:* [email protected] **** >> >> *Subject:* Re: Abydos is now BMC**** >> >> **** >> >> ** **** >> >> Can I get mine now?**** >> >> On Mon, Apr 23, 2012 at 4:41 PM, Easter, David <[email protected]> >> wrote:**** >> >> ** **** >> >> Current (i.e. on the latest version) owners of the ITSM Suite are >> tentatively expected to have entitlement to what was known as the Designer >> product (now the BMC Remedy IT Service Management - Process Designer) without >> an upcharge, yes. **** >> >> **** >> >> -David J. Easter**** >> >> Manager of Product Management, Remedy Platform**** >> >> BMC Software, Inc.**** >> >> **** >> >> The opinions, statements, and/or suggested courses of action expressed in >> this E-mail do not necessarily reflect those of BMC Software, Inc. My >> voluntary participation in this forum is not intended to convey a role as a >> spokesperson, liaison or public relations representative for BMC Software, >> Inc.**** >> >> **** >> >> *From:* Action Request System discussion list(ARSList) [mailto: >> [email protected]] *On Behalf Of *Kelly Deaver >> *Sent:* Monday, April 23, 2012 1:34 PM >> *To:* [email protected] >> *Subject:* Abydos is now BMC**** >> >> **** >> >> ** **** >> >> I just happened on this..**** >> >> >> http://www.bmc.com/products/brand/abydos.html?intcmp=home_announcement_corp_acorn_announcement >> **** >> >> >> Now the big question.. are all the current ITSM Suite owners entited to >> it or will there be an upcharge?**** >> >> **** >> >> **** >> >> BTW - Good move BMC!**** >> >> **** >> >> Kelly Deaver >> Unisys Corporation**** >> >> [email protected] (ARSlist mail) >> mailto:[email protected] <[email protected]> (Business >> mail)**** >> >> >> >> >> -- >> Patrick Zandi**** >> >> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ **** >> >> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ **** >> >> >> >> >> -- >> Patrick Zandi >> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ **** >> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ >> > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > -- Patrick Zandi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
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