Does anyone have an idea when/where we can get this? From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Easter, David Sent: Tuesday, April 24, 2012 9:41 AM To: arslist@ARSLIST.ORG Subject: Re: Abydos is now BMC
** Tentative plans are to address any perceived gaps between Analyser and Developer Studio by enhancing future versions of Developer Studio. Analyser as a standalone offering is not currently expected to be carried forward. -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]<mailto:[mailto:arslist@ARSLIST.ORG]> On Behalf Of Coleman, Gavin Sent: Tuesday, April 24, 2012 12:43 AM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: Abydos is now BMC ** David – is there any news on Analyser? Designer works great for those people that use it in the right way, but Analyser has become almost indispensible. There are things that Analyser does that Dev Studio does not do. Analyser is a great tool – it would be a pity to see it disappear without a trace. Thanks, Gavin Coleman Senior Analyst/Programmer Computacenter (UK) Ltd Services & Solutions Hatfield Avenue Hatfield, Hertfordshire, AL10 9TW, United Kingdom T: +44 (0) 1707 631662 E: gavin.cole...@computacenter.com<mailto:gavin.cole...@computacenter.com> W: www.computacenter.com<http://www.computacenter.com> From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]<mailto:[mailto:arslist@ARSLIST.ORG]> On Behalf Of Easter, David Sent: 23 April 2012 23:54 To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: Abydos is now BMC ** I just used the same words as Kelly to answer her question. Upcharge typically refers to an extra charge that is in addition to the standard price of the product or service that you bought. In this case, it is tentatively expected that there will be no additional cost beyond the costs associated with the purchase of the ITSM Suite offering itself. It isn’t “free”, though - i.e. it is expected that you will not be able to download it without purchasing or migrating to the latest version of the ITSM Suite under the Suite pricing model. -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]<mailto:[mailto:arslist@ARSLIST.ORG]> On Behalf Of Joe Martin D'Souza Sent: Monday, April 23, 2012 2:48 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: Abydos is now BMC ** By ‘no upcharge’ what do you mean.. The 4 letter word free?? Joe From: patrick zandi<mailto:remedy...@gmail.com> Sent: Monday, April 23, 2012 5:41 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: Abydos is now BMC ** Can I get mine now? On Mon, Apr 23, 2012 at 4:41 PM, Easter, David <david_eas...@bmc.com<mailto:david_eas...@bmc.com>> wrote: ** Current (i.e. on the latest version) owners of the ITSM Suite are tentatively expected to have entitlement to what was known as the Designer product (now the BMC Remedy IT Service Management - Process Designer) without an upcharge, yes. -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of Kelly Deaver Sent: Monday, April 23, 2012 1:34 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Abydos is now BMC ** I just happened on this.. http://www.bmc.com/products/brand/abydos.html?intcmp=home_announcement_corp_acorn_announcement Now the big question.. are all the current ITSM Suite owners entited to it or will there be an upcharge? BTW - Good move BMC! 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