They used to have quarterly sales targets (back in the Remedy Corporation 
days). I suspect BMC Software to be no different.

They used to be called VARs (Value Added Resellers). VARs were primarily 
responsible for tech support towards their customers, and if they could not 
resolve their customer issues, then were allowed to raise a ticket with Remedy 
Support... Remedy Corporation did do some sort of a ‘credit check’ on you as a 
company to see what your standing is financially to make that kind of a 
commitment to them. But that again was Remedy Corporation – this now is BMC 
Software that may be playing by different rules..

Joe

From: Tauf Chowdhury 
Sent: Tuesday, June 19, 2012 4:49 PM
Newsgroups: public.remedy.arsystem.general
To: [email protected] 
Subject: Re: To be or not to be a BMC partner

** 
I'm no expert but I'm sure it comes down to dollars. They want to know how much 
you make and how much you can make for them. That, coupled with how many 
certified people you have and probably other financially driven factors will 
probably determine if you're a candidate. 
I suppose at the end of the day, it's business so remember that an don't take 
it personal. I'm sure they all appreciate your love for the product. 
Just my 2 cents. 

Sent from my iPhone

On Jun 19, 2012, at 3:39 PM, Jose Huerta <[email protected]> wrote:


  ** Hi listers, 

  How difficult is to become a BMC partner? 

  Well, Two months ago I expected that BMC will be glad to increase their 
partnership list. Of course they need to guarantee a quality level on their 
partners. I assume it. But I expected that they will provide you a road-map to 
demonstrate your own value as a potential partner.

  Seems that I was completely wrong. I'm trying to contact the Senior Channel 
Manager at Spain, asking her about how to become a partner from a month ago 
until now. Do you guess the answer to my demand? NO ANSWER. Seems that they 
have the partners list full and don't want new ones. This is frustrating. I'm 
selling their product. I'm convincing their clients to continue on the Remedy 
way. I'm an active member of the Remedy's community. I conforming a team of 
developers. And, What I obtain? Nothing. 

  Sincerely I think that my Remedy team is outstanding. We are creating what 
other partners previously said to the client that was impossible. In fact one 
big client decided to move out from Remedy after believing that the product was 
a completely failure, and this was only because the deployment made by other 
partner. We rescued this client, re-deploying it, customizing it to their needs 
and obtaining a good feedback. So... I'm not asking about What needs to be done 
to become a partner, but, what needs to be done to obtain a telephone call from 
the channel manager or anyone that can talk about partnership?

  Sometimes I think that this link is a kind of "Western Wall", where we can 
write our wishes and prays...

  Regards,

  Jose Huerta
  http://theremedyforit.com/

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