The ARSlist has been email based for 20 years, because it is ideal for the purpose.
Or at least, the use of email delivery of the discussion content is, As it is the method that can be received by the most number of people At work. Many are blocked from web sites etc. The arslist does have a searchable web based interface as well at www.arslist.com (www.arslist.org). Not the prettiest on the planet but it does work. You can post from there if you wish. I wrote a Remedy based system over ten years ago to provide all the functionality of listserv, but in the end it too was going to receive and send the email part as well. It was a surprisingly simple And straight forward app to create too. Seemed a whole lot easier not to maintain a custom app nonetheless. As someone mentioned BMC Communities exists as well. It is web based, and quite frankly I do not see it as an easier to use method. It does provide more focused discussions for a single area, for example what you were trying to do last week. All you have to know is precisely what part of the communities to post your question in. The ARSlist, and this will answer where you will go next, is also one spot for ALL Remedy related questions. There have been discussions For fifteen years on and off about should we have more than one list and split the discussions. Once again, my answer is always no: we are all good enough at what we do to filter out what we don’t need, and sometimes, most of the time, The Remedy world crosses lines from database, to ARsystem, to network, to OS, to ITSM code, to 3rd party apps, and if it isn’t all in one place, The flavour of the discussion gets lost. So, welcome to the first and the largest Remedy discussion group, with over five thousand end readers. Feel free to change your subscription to HTML based if you wish, mine is, because I have all the bandwidth I need and can. You will also note that I only include HTML or attachments when needed. Usually the Subject line is enough for the thread match up, so I have left your subject line in. Daniel p.s. and don’t get me started on what I think of blogs, or worse yet Twitter: the world in sound bites and out of context From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Jose Huerta Sent: August 6, 2012 5:42 PM To: [email protected] Subject: Re: OT: ARSLIST Signal-to-noise ratio <snip> Regards, Jose Huerta theremedyforit.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
