Hi Carl,
A good point about the upload and download of documents, I have enabled attachments but that is not the same. That would never be a feature of the ARSlist proper but could be something we did at some point. The issue is security and deciding what can be allowed for upload and download and how people are authenticated for it. Currently I think it would create more problems than I have time to handle. If someone wants to suggest some way of doing this without opening the Server to a massive security hole, please do so. Thanks Daniel From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Carl Wilson Sent: August 7, 2012 11:51 AM To: [email protected] Subject: Re: OT: ARSLIST Signal-to-noise ratio ** Hi, wasn't going to jump in here, but as it has been mentioned a couple of times I feel I needed to say something (as a user of both). > 1.- ARSlist is the best Remedy resource at this time. > 2. the difference between ARSlist and Developer network is not about > technologies, but people. Jose - I believe the above is a personal opinion in regards to peoples abilities and the resource you use. I think you will find that there are a number of BMC employees that primarily use the BMC Communities only as this is what BMC promotes internally. These are specialists into the various BMC products, and some of the top resources for those products e.g. BMC Atrium Orchestrator, ADDM, etc. These people, myself included, moderate the discussions and there is a push by BMC to improve the quality provided by this resource as they recognise that it has been out of control in the beginning. I see there are quality resources in both mediums - this is the value for everyone, having more than one medium available to find information - something every good developer/admin/etc realises, to use multiple sources. I see ARSList as the "Master" resource having been around longer, and the BMC Communities as the "New player". As other people have mentioned, there are benefits of both - to do with security, speed, ease of use, etc. I know some customers I have been to do not allow external email access thus limiting ARSList, and others that do and block BMC Communities. I will however mention the one value I see of BMC Communities over ARSList is that there is the ability to download/upload documents (and that is technology related). I like and use both, and believe that both should be resource tools in everyone's kit to get the best information (again, this is my opinion). Cheers Carl http://www.missingpiecessoftware.com/ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
