Some terminology to help:
- instance: an installation of oracle (can be multiple instances on 1 host,
one instance on a host, etc.)
- schema: a user that owns objects (schema name matches username); can be
many schemas in a given instance, but certain system instances are always
present.
- tablespace: a storage container (defines data files and it's own set of
storage characteristics)
- user: an account to connect to oracle

Each user has a default tablespace (new objects go here unless explicity
defined otherwise)
A database link lets a user on one instance connect to some remote instance.

Assume you are logged into oracle as aradmin.  If you want to retrieve data
from a table in a different schema, arsexternal, your statement would look
like this:

select * from arsexternal.table

Axton Grams

On Fri, Sep 7, 2012 at 2:36 PM, Jason Miller <[email protected]> wrote:

> ** Thanks Joe, Rick and Axton!
>
> Axton pretty much summed up the reasons why I have been considering this
> and described our ARSystem DB at the same time :)
>
> I have only scratched the surface when working with Oracle had have never
> completely understood the difference between a user's schema and a
> different DB.  I guess since the schema falls within the DB the
> files, maintenance and configuration are the same where as a completely
> different DB would have different file and configuration properties?
>
> I think the issue mentioned not being able to alter the AR maintained
> views is a little different and doesn't change in the proposed setup.  We
> already know to keep a script handy to reset the grants after the
> drop/create and running the script is part of our move to production
> procedure.  It really depends on what we are doing if we use the T table or
> the view.
>
> Jason
>
> On Fri, Sep 7, 2012 at 11:22 AM, Axton <[email protected]> wrote:
>
>> ** I've been doing this for years.  I've traditionally worked in Oracle
>> shops, where we create a separate schema on the same instance.  The data
>> never goes over the network.  All custom db objects go into this schema and
>> not the AR owned schema.  Each schema has a schema owner (schema name =
>> account name), so there are some grants that have to be given to allow
>> cross-talk, but the maintenance is minimal.  The downside to using the
>> views is that views can not be altered, only created and dropped.  What
>> this means is that if you apply a grant to a view that AR owns (a db view
>> for a form), and you add a field to that form, the grants to that view are
>> gone.   For this reason, I use the T tables when constructing views.
>>  Tables can be altered, and this is how Remedy does it, so the grants
>> persist through form modifications.
>>
>> As to the statement about lob/index storage, etc.; this is typically done
>> using separate tablespaces.  Tablespaces are like separate storage
>> containers; probably the easiest way to think about them is that they are
>> separate files that the db uses to store stuff.  There are some
>> characteristics that you can define at the tablespace level (extent size,
>> lob characteristics, etc.) that make it advantageous to use separate
>> tablespaces for different objects.
>>
>> The reason I separate these things out is for ease of maintenance.  Have
>> you ever walked into a shop that didn't do this and had an active Remedy
>> system that was 6 years old and under constant development?  It get's messy
>> in the db.  DB objects pile up; sometimes they are no longer used, and in
>> the end, you have a pile of db objects and you don't have a good idea if it
>> is something Remedy created or a person created.  It's a hell of a ball of
>> yarn to untangle.
>>
>> Axton Grams
>>
>>
>> On Fri, Sep 7, 2012 at 1:02 PM, Rick Cook <[email protected]> wrote:
>>
>>> **
>>> Ah, that makes more sense now.  I know that some folks move their AR
>>> indices off to a separate DB, under the control of the DBMS, so I don't
>>> know why you couldn't move these things, as long as the appropriate AR
>>> System calls knew where to find them.
>>>
>>> In the few instances where you're moving things that interact a lot with
>>> the AR System DB from the AR System DB, I wonder if the increased network
>>> traffic during those tasks would be a greater cost than the benefit of
>>> having a "clean" system.  Perhaps if they were on the same DB Server/SAN,
>>> but under a different DB, that would provide benefit without cost.
>>>
>>> Rick
>>> On Fri, Sep 7, 2012 at 1:54 PM, Jason Miller <[email protected]>wrote:
>>>
>>>> ** Now that is a bit tricky...  To stay "out of the box" we need to
>>>> think "inside the box"  :)
>>>>
>>>> You are absolutely correct.  All AR maintained objects will utilize
>>>> overlays and best practices.  What I am talking about are custom DB objects
>>>> not maintained by the AR System.  Most of (if not all of) our custom DB
>>>> objects are for integration purposes
>>>>
>>>> Here are some examples:
>>>>
>>>>    - The Views that View Forms are created against
>>>>    - Tables that cache data from other systems that View Forms are
>>>>    created against.
>>>>       - In the case of our HR and Financial systems creating View
>>>>       Forms over a Linked DB server were too slow for use in UI workflow 
>>>> (Cost
>>>>       Center and Sub Account Menus/Validation, HR/Finance Locations, etc.)
>>>>    - Stored procedures to populate the cache tables mentioned above
>>>>    - Functions converting to/from epoch time
>>>>    - Function for INITCAP (we're MS SQL so we had to build it)
>>>>    - Stored procedures that other systems use to access Remedy data
>>>>    (yeah we are trying to move most of these to web services when 
>>>> possible).
>>>>    - Views that other systems use to access Remedy data (yeah we are
>>>>    trying to move most of these to web services when possible).
>>>>    - Stored procedures to truncate import Forms (T and H tables)
>>>>
>>>> Currently all of these things are in our ARSystem DB.  Moving these out
>>>> would make the ARSystem DB more portable and "pure."
>>>>
>>>> Jason
>>>>
>>>> On Thu, Sep 6, 2012 at 5:40 PM, Easter, David <[email protected]>wrote:
>>>>
>>>>> **
>>>>>
>>>>> Just thinking somewhat inside the box – but wouldn’t overlays do the
>>>>> majority of this for you?  Any custom objects you create would be well
>>>>> known/documented as would any modifications to BMC base objects.  The base
>>>>> BMC objects would remain on the system unchanged.  If you really then
>>>>> wanted to transfer only your extensions and modifications to a new box,
>>>>> you’d just transfer the custom and overlaid objects.****
>>>>>
>>>>> ** **
>>>>>
>>>>> -David J. Easter****
>>>>>
>>>>> Manager of Product Management, AR System****
>>>>>
>>>>> BSM & Atrium Solutions Management****
>>>>>
>>>>> BMC Software, Inc.****
>>>>>
>>>>>  ****
>>>>>
>>>>> The opinions, statements, and/or suggested courses of action expressed
>>>>> in this E-mail do not necessarily reflect those of BMC Software, Inc.  My
>>>>> voluntary participation in this forum is not intended to convey a role as 
>>>>> a
>>>>> spokesperson, liaison or public relations representative for BMC Software,
>>>>> Inc.****
>>>>>
>>>>> ** **
>>>>>
>>>>> *From:* Action Request System discussion list(ARSList) [mailto:
>>>>> [email protected]] *On Behalf Of *Jason Miller
>>>>> *Sent:* Wednesday, September 05, 2012 3:33 PM
>>>>> *To:* [email protected]
>>>>> *Subject:* Thoughts regarding a separate DB for custom DB objects****
>>>>>
>>>>> ** **
>>>>>
>>>>> ** ****
>>>>>
>>>>> I would like to get some input on something I have been thinking about
>>>>> recently.  I am considering creating a new DB on the same DB server as the
>>>>> ARSystem DB.  This DB would be right next to the ARSystem DB but would
>>>>> house all of the custom DB work we do.  My thought is to have all custom
>>>>> tables, views, stored procedures, functions, etc. in new DB which would
>>>>> ideally leave everything in the ARSystem DB created, maintained and
>>>>> modified via the AR System API or BMC installers.  Basically I am 
>>>>> picturing
>>>>> a layer of abstraction or a library of custom objects if you will.  Maybe
>>>>> more like a different namespace or data set for those CMDB gurus out 
>>>>> there.
>>>>> ****
>>>>>
>>>>> ** **
>>>>>
>>>>> As it is right now in our very customized 7.5 ARS DB all custom
>>>>> tables, views, etc. are all intermixed with the ARS maintained objects. We
>>>>> try to keep our objects lumped together by naming convention but just when
>>>>> my team starts using the same convention a different DBA (for example)
>>>>> comes along and uses their favorite convention.  If we all agree to only
>>>>> make changes to the custom DB then naming convention is not as important
>>>>> (DBAs usually ask which DB do you need something not so much “what is your
>>>>> naming convention?”).****
>>>>>
>>>>> ** **
>>>>>
>>>>> Another considerations is portability of the ARSystem DB.  Right now
>>>>> when we refresh our production DB to another environment there are things
>>>>> like different linked server references that need to be updated, object
>>>>> owners, etc.  All objects in the custom DB would have the same names
>>>>> between environments (Dev, QA, Prod).  With all of the custom objects in
>>>>> their own DB we can move ARSystem DBs between environments and as long as
>>>>> the custom DB is configured correctly for the environment no changes are
>>>>> needed to any of ARSystem DB objects.****
>>>>>
>>>>> ** **
>>>>>
>>>>> Our new “out of the box” ITSM 7.6.04 system does not have any custom
>>>>> DB work done yet but I know it is only a matter of time before the need
>>>>> arises as we transition between old and new systems.  If there are
>>>>> advantages and no major negative results to this architecture I would like
>>>>> to set this up while we are still out of the box.****
>>>>>
>>>>> ** **
>>>>>
>>>>> Can anybody think of any negative (or positive) effects of this
>>>>> approach?  I am figuring because it still on the same DB server that there
>>>>> should not be much performance impact.****
>>>>>
>>>>> ** **
>>>>>
>>>>> Thanks!****
>>>>>
>>>>> Jason ****
>>>>>
>>>>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ ****
>>>>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>>>>
>>>>
>>>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>>>
>>>
>>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>>>
>>
>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>>
>
> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>

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