All, Is it possible to create incidents from a spread sheet in ITSM 7.6.4 and if so how?
I have a customer that has another system (non Remedy) and can export most of the data required to open a new or closed incident, my question is what can I use to do that. Would a simple import into the helpdesk form work? Any ideas would be helpful, just be nice it's my birthday and it's been a very strange year for me, Howard [cid:[email protected]]<http://www.coxenterprises.com/> Howard Richter, Remedy Administrator 6205 Peachtree Dunwoody Road, Atlanta, GA 30328-4524 Email = [email protected]<mailto:[email protected]> Office = 678.645.4633, Cell = 404.226.2745 Cox Innovation Agent (CIA) [cid:[email protected]][cid:[email protected]]<http://innovation.coxenterprises.com/ideas/Badge%20Library/Badge20-Lg.png>[cid:[email protected]]<http://innovation.coxenterprises.com/ideas/Badge%20Library/Badge50-Lg.png> Submit your idea today for a chance to earn a badge and be entered into a monthly drawing for a $10 gift card. Submit your idea: http://innovation.coxenterprises.com/ideas View your badges: http://innovation.coxenterprises.com/ideas/SitePages/yourbadges.aspx _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
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