Hi Karthik, That's less of a technical question and more of a question you should ask of your BMC representative as you explore how Remedy OnDemand would benefit your organization. If you don't want to have that conversation right away, you might try posting your question in the BMC Remedy OnDemand community<https://communities.bmc.com/communities/community/bmcdn/bmc_remedy_ondemand> where OnDemand representatives from BMC might be able to address your higher level questions.
However, if you're erally interested in BMC's Remedy OnDemand offering, I'd suggest that you contact your BMC Representative to discuss what would be best to meet your business needs. The offering can be tailored to meet the needs of a broad set of customers, but it would involve better understanding your current environment and goals for moving to an OnDemand offering - which is a deeper conversation than is appropriate through E-mail on a public mailing list. -David J. Easter Manager of Product Management, AR System BSM & Atrium Solutions Management BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Karthik Sent: Friday, September 14, 2012 7:36 AM To: [email protected] Subject: Re: Remedy on Demand Question ** Hi David, Thanks. Does it alsosupport DSO with an on premise instance of a customer? Regards, Karthik On 14 September 2012 19:43, Easter, David <[email protected]<mailto:[email protected]>> wrote: ** Remedy On Demand supports multi-organizational tenancy, yes. It's the same code that is used for on-premise installations, so it supports the same user-facing feature set. -David J. Easter Manager of Product Management, AR System BSM & Atrium Solutions Management BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Karthik Sent: Thursday, September 13, 2012 10:53 PM To: [email protected]<mailto:[email protected]> Subject: Remedy on Demand Question ** Hello everyone, Do you know if BMC allows multi-tenant operating model on Remedy on demand, if a customer intends to go on ROD? Regards, Karthik _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

