Hi Karthik,

  That's less of a technical question and more of a question you should ask of 
your BMC representative as you explore how Remedy OnDemand would benefit your 
organization.   If you don't want to have that conversation right away, you 
might try posting your question in the BMC Remedy OnDemand 
community<https://communities.bmc.com/communities/community/bmcdn/bmc_remedy_ondemand>
 where OnDemand representatives from BMC might be able to address your higher 
level questions.

  However, if you're erally interested in BMC's Remedy OnDemand offering, I'd 
suggest that you contact your BMC Representative to discuss what would be best 
to meet your business needs.   The offering can be tailored to meet the needs 
of a broad set of customers, but it would involve better understanding your 
current environment and goals for moving to an OnDemand offering - which is a 
deeper conversation than is appropriate through E-mail on a public mailing list.


-David J. Easter
Manager of Product Management, AR System
BSM & Atrium Solutions Management
BMC Software, Inc.

The opinions, statements, and/or suggested courses of action expressed in this 
E-mail do not necessarily reflect those of BMC Software, Inc.  My voluntary 
participation in this forum is not intended to convey a role as a spokesperson, 
liaison or public relations representative for BMC Software, Inc.

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Karthik
Sent: Friday, September 14, 2012 7:36 AM
To: [email protected]
Subject: Re: Remedy on Demand Question

**
Hi David,

Thanks. Does it alsosupport DSO with an on premise instance of a customer?

Regards,
Karthik
On 14 September 2012 19:43, Easter, David 
<[email protected]<mailto:[email protected]>> wrote:
**
Remedy On Demand supports multi-organizational tenancy, yes.  It's the same 
code that is used for on-premise installations, so it supports the same 
user-facing feature set.

-David J. Easter
Manager of Product Management, AR System
BSM & Atrium Solutions Management
BMC Software, Inc.

The opinions, statements, and/or suggested courses of action expressed in this 
E-mail do not necessarily reflect those of BMC Software, Inc.  My voluntary 
participation in this forum is not intended to convey a role as a spokesperson, 
liaison or public relations representative for BMC Software, Inc.

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]<mailto:[email protected]>] On Behalf Of Karthik
Sent: Thursday, September 13, 2012 10:53 PM
To: [email protected]<mailto:[email protected]>
Subject: Remedy on Demand Question

**
Hello everyone,

Do you know if BMC allows multi-tenant operating model on Remedy on demand, if 
a customer intends to go on ROD?

Regards,
Karthik
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