John, Do you know what version this introduced?
Dave On Sep 17, 2012, at 8:43 PM, "John Sundberg" <[email protected]<mailto:[email protected]>> wrote: ** No - they won't work. :( Sorry... -John On Mon, Sep 17, 2012 at 6:05 PM, Chris Kelly <[email protected]<mailto:[email protected]>> wrote: ** These are great suggestions But I an in 2012 and I need a solution today.... As you can tell I know nothing about remedy. So will adding the two lines work? Any help is great, my future self says thanks also.... Chris On Sep 17, 2012 4:26 PM, "Joe Martin D'Souza" <[email protected]<mailto:[email protected]>> wrote: ** Sweet... don’t think I knew this.. New feature?? Joe From: John Sundberg<mailto:[email protected]> Sent: Monday, September 17, 2012 4:56 PM Newsgroups: public.remedy.arsystem.general To: [email protected]<mailto:[email protected]> Subject: Re: Querys that kill my system ** You could go into ar.cfg add the 2 lines : ars_track_long_queries: true ars_track_long_queries_min_length: 5000 # This is milliseconds - so all greater than 5 seconds Then -- restart server Look for table called: "ARS_TRACK_QUERIES" (I think that is the name)… Look in there -- it will tell who when what how long it ran how many entries returned what ip address what client type and version Pretty sweet feature… (wish I would have thought of it originally) -John On Mon, Sep 17, 2012 at 10:21 AM, Chris Kelly <[email protected]<mailto:[email protected]>> wrote: ** Thanks so very much. I am not a Remedy Admin so My admin says the Unqualified searches is disabled. I will work on getting the fields indexed asap. The thing is we don't know who is running the queries... is there a way on the remedy system that we could look at to see who is running this and stop it when it is going on? Chris On Mon, Sep 17, 2012 at 9:09 AM, Maddala, Venkat <[email protected]<mailto:[email protected]>> wrote: ** Hi Chris, Here are the few things that you can do 1) Disable Unqualified searches on server 2) Index the most commonly used fields in search 3) Limit the free form searches by adding custom workflow BTW is this for custom applications? Or OOTB? HTH Venkat Maddala http://RemediesForRemedy.com From: Action Request System discussion list(ARSList) [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Chris Kelly Sent: Monday, September 17, 2012 10:51 AM To: [email protected]<mailto:[email protected]> Subject: Querys that kill my system ** Hello all. I have a question for the group. Our ARsystem 7.1 and what is going on is when someone runs a intensive query my system comes to a standstill. what are a few things i would do to stop this? or set it so if queries get approved before running???? Please help ... Chris _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ -- John Sundberg Kinetic Data, Inc. "Your Business. Your Process." WWRUG10 Best Customer Service/Support Award WWRUG09 Innovator of the Year Award 651-556-0930<tel:651-556-0930> I [email protected]<mailto:[email protected]> www.kineticdata.com<http://www.kineticdata.com/> I community.kineticdata.com<http://community.kineticdata.com/> _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ -- John Sundberg Kinetic Data, Inc. "Your Business. Your Process." WWRUG10 Best Customer Service/Support Award WWRUG09 Innovator of the Year Award 651-556-0930 I [email protected]<mailto:[email protected]> www.kineticdata.com<http://www.kineticdata.com/> I community.kineticdata.com<http://community.kineticdata.com/> _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
