Hi All,

Currently we are facing a Problem in AREA LDAP Authentication for ITSM
7.6.04

We have One Active Directory with Below information -

First Name
Last Name
Login ID
Corporate Number
Email ID

ITSM will be integrated to This AD for Authentication and pull up People
Record.

But in above Active Directory, the Manager's Information is missing.

We need this Manager's Information available in CTM:People form in order to
rout the SRM Approval to Immediate Managers.

This Information is available in another Active Directory (Manager's Login
ID, Name, Email Id)

We need suggestion regarding how to capture the Manager Information by -

1. Is it possible to integrate 2 Active Directories? One Active Directory
will be used for Password Authentication and the other will be used for
manager's information only.
2. Is there any other option to feed Manager's data (Pulling up records in
csv and import or something else)


Thanks
Syed Ziyan

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