>From your posting it seems you need integration with two AD systems. One system is used for authentication and another system is used to import data. So what you need is AREA and ARDBC LDAP configurations. You use AREA LDAP for external authentication such as AD. You use ARDBC to access the data in external systems. These two adapters are already provided out of the box via AREA LDAP and ARDBC DLAP forms. You just need to configure the correct AD server name and other connection parameters in those forms. To actually retrieve data and import into remedy as other post mentioned once you configure ARDBC you can create vendor forms and write escalations to get the data into staging forms and then you can write validations before pushing into people form. Search
On Thursday, September 20, 2012 10:56:24 PM UTC-7, syed Ziyan wrote: > > ** Hi All, > > Currently we are facing a Problem in AREA LDAP Authentication for ITSM > 7.6.04 > > We have One Active Directory with Below information - > > First Name > Last Name > Login ID > Corporate Number > Email ID > > ITSM will be integrated to This AD for Authentication and pull up People > Record. > > But in above Active Directory, the Manager's Information is missing. > > We need this Manager's Information available in CTM:People form in order > to rout the SRM Approval to Immediate Managers. > > This Information is available in another Active Directory (Manager's Login > ID, Name, Email Id) > > We need suggestion regarding how to capture the Manager Information by - > > 1. Is it possible to integrate 2 Active Directories? One Active Directory > will be used for Password Authentication and the other will be used for > manager's information only. > 2. Is there any other option to feed Manager's data (Pulling up records in > csv and import or something else) > > > Thanks > Syed Ziyan > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
