I tried looking in the PAC application but I could not find version 8 of
the Atrium CMDB in there.  I looked under all these application names
(these are all the products with the string "CMDB" in the name):
 - BMC Atrium CMDB Enterprise Manager
 - BMC Atrium CMDB Enterprise Manager - Enterprise Use
 - BMC Atrium CMDB Suite

In the PAC application, under "BMC Remedy IT Service Management Suite"
"8.0.00," I see this paragraph:

1) BMC Remedy IT Service Management 8.0.00 supports all of the operating
system / database combinations supported by the underlying BMC Remedy AR
System with the exception of IBM® Informix®. Please see the BMC Remedy AR
System Compatibility Matrix and the BMC Atrium Core Compatibility Matrix
for details and specific minimum version levels. Please refer the link
http://media.cms.bmc.com/documents/AR+System+8.0.00+Compatibility+Matrix.pdffor
BMC Remedy AR System Compatibility Matrix and
http://media.cms.bmc.com/documents/BMC_Atrium_Core_8_0_00_Compatibility_Matrix.pdffor
the BMC Atrium Core Compatibility Matrix.


I tried to open the URL to the the Atrium Core 8 Compatibility Matrix (
http://media.cms.bmc.com/documents/BMC_Atrium_Core_8_0_00_Compatibility_Matrix.pdf),
but I get a 404 error.

Where can I find the compatibility matrix for Atrium CMDB 8.0?

Axton Grams

On Tue, Sep 25, 2012 at 11:06 AM, Peter Adams <[email protected]> wrote:

> As in the past, the BMC Remedy ITSM Suite compatiblity document focuses on
> describing compatiblity info for Remedy ITSM applications. So, in this case
> here, it contains information about Remedy ITSM 8.0 applications.
>
> If you want information about compatiblity of BMC Atrium Core 8.0 with
> older versions of BMC Remedy Asset Management, then as in the past, you
> would have to look at the BMC Atrium Core Compatiblity document.
>
> The statement "8.0.00 applications are designed to optimally work with
> other ITSM suite applications of the same major/minor version" refers to
> the fact that if you use a mixed version stack of 7.6.04 and 8.0.00
> applications, you won't be able to benefit from all the new features built
> into 8.0.00 apps.
>
> Peter
>
>
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