They are correct in the CTM:People Permissions Group form, but when I try to put them back in the User form, they tell me there are not enough licenses.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Tauf Chowdhury Sent: Friday, November 09, 2012 8:16 PM To: [email protected] Subject: Re: ITSM 7.6.04 - User Permissions How did you delete the permissions? Are the records deleted from CTM People permission groups form? Sent from my iPhone On Nov 9, 2012, at 8:52 PM, "Sanford, Claire" <[email protected]> wrote: > I thought I was being clever and deleted the Application License info from > about 10 users records. I wanted to make a wholesale change rather than do > them one at a time. > > The problem is that the system is now telling me I have exceeded my license > count and won't let me assign them the licenses. > I know I have them available because 5 of the 10 had them already. > > What do I need to do to fix this? Of course it is Friday evening and support > has gone home! > > ITSM 7.6.04 SP2 > ARS 7.6.04 SP3 > Oracle 11.2.0.3.0 - 64bit Production > Win 2008 Server > > Claire Sanford > Information Systems Division > Memorial Hermann Healthcare System > [email protected] > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
