Misi, So are you saying that they want to move the AR User, but not the Incident/Problem, or that they want to move the entire stack to another server, even though the other server doesn't contain service desk....I would imagine that moving the entire license stack would be possible....it would be using a more expensive license than necessary (only need the AR License)...but as long as it isn't being used in more than one environment at a time, I can't see it as being a problem.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Misi Mladoniczky Sent: Tuesday, November 27, 2012 1:52 AM To: [email protected] Subject: Blue (new) license agreement issues... Hi, I have a client with Service Desk Fixed/Floating licenses. Technically, 1 Service Desk Fixed/Floating license equals this: 1 AR User Fixed/Floating 1 Incident Mgmt Fixed/Floating 1 Problem Mgmt Fixed/Floating They are told that they are NOT allowed to run home-grown forms on a Service Desk Fixed/Floating license! If we go into more details, they want to move some of the Service Desk Fixed/Floating licenses to a separate server where the home grown license resides. But to me, that should make no difference. Any input on this? Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Products from RRR Scandinavia (3 x Best R.O.I. Award at WWRUG10/11/12): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
