I would disagree, because part of that stack is a Remedy base license....which is all that's needed to run custom apps....I would certainly get clarification directly from BMC on this one.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Tuesday, November 27, 2012 6:35 AM To: arslist@ARSLIST.ORG Subject: Re: Blue (new) license agreement issues... Hi L.J., They say we can't move the entire license stack, and then run a home-grown application on that license. Best Regards - Misi, RRR AB, http://rrr.se > Misi, > So are you saying that they want to move the AR User, but not the > Incident/Problem, or that they want to move the entire stack to > another server, even though the other server doesn't contain service > desk....I would imagine that moving the entire license stack would be > possible....it would be using a more expensive license than necessary > (only need the AR License)...but as long as it isn't being used in > more than one environment at a time, I can't see it as being a problem. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky > Sent: Tuesday, November 27, 2012 1:52 AM > To: arslist@ARSLIST.ORG > Subject: Blue (new) license agreement issues... > > Hi, > > I have a client with Service Desk Fixed/Floating licenses. > > Technically, 1 Service Desk Fixed/Floating license equals this: > 1 AR User Fixed/Floating > 1 Incident Mgmt Fixed/Floating > 1 Problem Mgmt Fixed/Floating > > They are told that they are NOT allowed to run home-grown forms on a > Service Desk Fixed/Floating license! > > If we go into more details, they want to move some of the Service Desk > Fixed/Floating licenses to a separate server where the home grown > license resides. But to me, that should make no difference. > > Any input on this? > > Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP > 2011) > > Products from RRR Scandinavia (3 x Best R.O.I. Award at WWRUG10/11/12): > * RRR|License - Not enough Remedy licenses? Save money by optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. > Find these products, and many free tools and utilities, at http://rrr.se. > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
