Mark, The OC uses the ARDBC.appquery plugin. Has your server been restarted at all? Are your plugins working properly? Check there first.
Sent from my iPhone On Dec 18, 2012, at 1:12 PM, "Brittain, Mark" <[email protected]> wrote: ** Hi All, Interesting situation on my dev server. When I log on through a browser, the Overview Console displays but no Incidents or Changes are listed. If I go to the Incident or Change Consoles, they are there. No errors are encountered and the active link logs look the same between dev and prod. If not what checks can I see the differences? ARS 7.6.04 SP3 ITSM 7.6.04 SP2 *Mark Brittain* Remedy Developer ITILv3 Foundation *NaviSite – **A Time Warner Cable Company* [email protected] Office: 315-453-2912 x5335 Mobile: 315-882.5360 ------------------------------ This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
