Yes, the issue seems to coincide with a restart. How can I verify this plug-in 
is running.

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Tauf Chowdhury
Sent: Tuesday, December 18, 2012 2:09 PM
To: [email protected]
Subject: Re: Overview Console not displaying

**
Mark,
The OC uses the ARDBC.appquery plugin. Has your server been restarted at all? 
Are your plugins working properly? Check there first.

Sent from my iPhone

On Dec 18, 2012, at 1:12 PM, "Brittain, Mark" 
<[email protected]<mailto:[email protected]>> wrote:
**
Hi All,

Interesting situation on my dev server. When I log on through a browser, the 
Overview Console displays but no Incidents or Changes are listed. If I go to 
the Incident or Change Consoles, they are there. No errors are encountered and 
the active link logs look the same between dev and prod. If not what checks can 
I see the differences?

ARS 7.6.04 SP3
ITSM 7.6.04 SP2

Mark Brittain
Remedy Developer
ITILv3 Foundation
NaviSite - A Time Warner Cable Company
[email protected]<mailto:[email protected]>
Office: 315-453-2912 x5335
Mobile: 315-882.5360


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