In my case, I had isolated issues with one field in a form giving me that issue so never had to try something like an import. But that would be worth a try. However my gut feel is it may not work as the MT is reading the defs from the server which may be improperly stored, and the studio will perhaps read it the same way and export a bad def.. but its worth a try..
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Grooms, Frederick W Sent: Tuesday, January 08, 2013 2:44 PM To: [email protected] Subject: Re: ARS, Atrium, ITSM, etc. 7.6.04 and patches 003 and 004... Joe, Tony, If there are a lot of fields on the form with messed up images, have you tried exporting to a .def and then re-importing the form on top of itself? Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Joe D'Souza Sent: Tuesday, January 08, 2013 1:36 PM To: [email protected] Subject: Re: ARS, Atrium, ITSM, etc. 7.6.04 and patches 003 and 004... ** Nope it doesn't help. I had similar issues in the past, where for some reason the display at the mid tier is not right. I have had half the labels of a field visible, sometimes the data area of the field shorter or way longer than it actually appears on the dev studio, sometimes the edit box not visible when it should be or visible when it shouldn't.. And I've never found a pattern on when to expect these problems. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Rick Cook Sent: Tuesday, January 08, 2013 2:24 PM To: [email protected] Subject: Re: ARS, Atrium, ITSM, etc. 7.6.04 and patches 003 and 004... ** 0.o Never seen that suggestion before. I assume that flushing the MT cache and such has been tried and didn't work? Rick -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Anthony Jurado Jr Sent: Tuesday, January 08, 2013 1:15 PM To: [email protected] Subject: Re: ARS, Atrium, ITSM, etc. 7.6.04 and patches 003 and 004... ** quote from ticket - "bring up the form in Dev. Studio, remove these menu fields (one at a time) and re-add them and save the form. Then flush MT cache and retest.... see if that corrects the problem" Regards, Tony -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Joe D'Souza Sent: Tuesday, January 08, 2013 1:11 PM To: [email protected] Subject: Re: ARS, Atrium, ITSM, etc. 7.6.04 and patches 003 and 004... ** What specifically did they (BMC Support) mean by dropping and re-adding components? Recreating the objects that had those missing or improper gifs? Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Anthony Jurado Jr Sent: Tuesday, January 08, 2013 12:10 PM To: [email protected] Subject: Re: ARS, Atrium, ITSM, etc. 7.6.04 and patches 003 and 004... Hi, We upgraded our dev server and midtier to 7.6.04 several weeks ago. Since then, pages displayed in the MT do not show some standard gif images- e.g., the arrow for pull-down menus, the elipses for text area, etc. BMC support offered the solution of dropping and and re-adding the components. (We're not real excited by that prospect.) We haven't really had time to play with debugging it on our own yet, as the team is wrapping up a critical project due at the end on Jan. Regards, Tony ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
