But sometimes it's good to differentiate between cost and investment. Not all changes can be classified as costs. If the money is spent right, it could well be an investment. And sure investments do not usually come in cheap. You got to weigh the returns. Its this lack of visibility of returns that differentiates leaders from managers. Managers can be mass produced in a business schools. Leaders belong to a different culture.
_____ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of patrick zandi Sent: Friday, January 11, 2013 8:59 AM To: [email protected] Subject: Re: ServiceNow as SRM replacement? ** those people are called managers , and not leaders.. they are bean counters and not leaders... they are narcissistic about making a name for themselves, rather than be content.. and make slow moves ... just because you have a degree, does not mean you are smart... Cecil Lawson: Brilliant man and his directions were smart.. wonder how he is doing these days.. Change cost money.... Every time ! On Fri, Jan 11, 2013 at 8:52 AM, Lisa Kemes <[email protected]> wrote: ** Why do people feel the need to switch to Service Now to begin with? Just curious..... Lisa Kemes On Thu, Jan 10, 2013 at 6:37 PM, Tauf Chowdhury <[email protected]> wrote: All, A little birdie was chirping the other day and I heard something about SNow having an integration or some type of implementation scenario where it is taking the place of SRM But still have AR and ITSM on the fulfillment side. I'm sure it's possible but my question to you folks is: 1. Have you done it 2. If so, what gives? How'd it go? I understand the drawbacks so we don't have to go there but feel free if you'd like :) Sent from my iPhone _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

