Classification: UNCLASSIFIED Caveats: My Default Caveat Good day all,
My organization is currently using ARS 7.6.03. We recently set up a new environment with 7.6.04. I'm fairly new to this application, and would like to know the best method of moving/creating accounts on the new system, initially and new people? Most people will only require access to SRM and Knowledge. The previous admin created records for the support personnel prior to my arrival. We are not moving over any tickets. Any insight is appreciated. ITSM 7.6.04 SP 3 v/r, Jameka Ratliff Classification: UNCLASSIFIED Caveats: My Default Caveat _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
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