Hi Drew, They didn't say to recreate it, just to delete it. Once a user logs in and changes any of their preferences, it will create a new one. So that's what I'm thinking they mean.
sorry for the delayed reply! --------------------------------- ** Hi Mary. As far as suggestion #1 from BMC Support...do they mean delete and re-create the User Pref entry for that login? Drew JTF-Bravo, Honduras _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"