I was recently reviewing a technical assessment from a third party BMC partner we had hired and was curious if SRM requires additional licensing. In the document they referenced read only licences, which I assume is similar to that of approvers. The reason I ask is that we do own the ITSM 7.6.04 suite and wanted to look into self-service requests and using the Service Catalog. Does anyone know if this requires additional licensing or an additional purchase? I haven't been able to hear back from our sales rep this week in regards to licensing questions.
[Description: Description: Description: cid:[email protected]] IT Accounts & ITSM Enterprise Applications Manager University of New Hampshire Client Services Primary: (603) 862-2377 Alternate: (603) 862-4242 [email protected]<mailto:[email protected]> http://accounts.unh.edu<http://accounts.unh.edu/> _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
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