My car is a 1991 - so I know what you're driving at (pun maybe intended!).  I 
do also support other systems that are more recent so I have something old and 
something new.

----- Original Message -----
From: "LJ CTR MDA Longwing/IC" <[email protected]>
To: [email protected]
Sent: Wednesday, February 27, 2013 10:54:03 AM
Subject: Re: Active Directory and People Records

I can't fathom still supporting a 6.3 instance.  I would be sitting there 
watching all of the flying cars running around town and then driving my Model T 
home at the end of the day....

Now, granted, we haven't really reached flying car status with Remedy...but 
there have been MANY enhancements to the Remedy architecture since 6.3 was 
released and I think I would find it painful to not be able to take advantage 
of any of that.

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of pritch
Sent: Wednesday, February 27, 2013 8:41 AM
To: [email protected]
Subject: Re: Active Directory and People Records

I'm also still supporting an ITSM v5 install (w/ V6.3 ARS).  Some clients are 
happy (content) with what they've got and just don't want to upgrade their 
systems.

----- Original Message -----
From: "Warren R. Baltimore II" <[email protected]>
To: [email protected]
Sent: Wednesday, February 27, 2013 10:36:47 AM
Subject: Re: Active Directory and People Records

** I'm still using ITSM 5.5!!!! 


On Wed, Feb 27, 2013 at 10:12 AM, Longwing, LJ CTR MDA/IC < 
[email protected] > wrote: 


Well, that certainly explains why I don't remember it :)....never used ITSM 
back then :) 


-----Original Message----- 
From: Action Request System discussion list(ARSList) [mailto: 
[email protected] ] On Behalf Of pritch 
Sent: Wednesday, February 27, 2013 8:07 AM 
To: [email protected] 


Subject: Re: Active Directory and People Records 

I believe back in the V5 and V6 days it was SHR:People. 

----- Original Message ----- 
From: "LJ CTR MDA Longwing/IC" < [email protected] > 
To: [email protected] 
Sent: Wednesday, February 27, 2013 10:02:40 AM 
Subject: Re: Active Directory and People Records 

Sandra, 
I don't recall ever hearing about a 'SHR:People' form, but I can confirm for 
you that CTM:People is the 'People' form, so if your intent is to sync to 
People, yes, that's the form you are looking for. 

-----Original Message----- 
From: Action Request System discussion list(ARSList) [mailto: 
[email protected] ] On Behalf Of Hennigan, Sandra 
Sent: Wednesday, February 27, 2013 7:26 AM 
To: [email protected] 
Subject: Active Directory and People Records 

** 

All, 



I am a one developer shop so without any sidekick to discuss with - 



Windows Server 2008 R2 Enterprise 

ARS 8.1 

ITSM 8.1 

Oracle 11g 



Goal: Remedy People Records need to be in sync with Active Directory (AD) 



I successfully configured ARDBC 

Created Vendor form 

Created People Staging form 

Created Escalation to push AD data from Vendor form to Staging form 



Question – 

The last time I configured ARDBC, Remedy used the SHR:People form so AD data 
went from the Staging form to SHR:People. For 8.1, should Staging form data be 
pushed directly to the CTM:People? 



Thank you, 



Sandra Hennigan 

Remedy Developer 



_ARSlist: "Where the Answers Are" and have been for 20 years_ 

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-- 
Warren R. Baltimore II 
Remedy Developer 
410-533-5367 _ARSlist: "Where the Answers Are" and have been for 20 years_ 
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