I can't fathom still supporting a 6.3 instance. I would be sitting there watching all of the flying cars running around town and then driving my Model T home at the end of the day....
Now, granted, we haven't really reached flying car status with Remedy...but there have been MANY enhancements to the Remedy architecture since 6.3 was released and I think I would find it painful to not be able to take advantage of any of that. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of pritch Sent: Wednesday, February 27, 2013 8:41 AM To: [email protected] Subject: Re: Active Directory and People Records I'm also still supporting an ITSM v5 install (w/ V6.3 ARS). Some clients are happy (content) with what they've got and just don't want to upgrade their systems. ----- Original Message ----- From: "Warren R. Baltimore II" <[email protected]> To: [email protected] Sent: Wednesday, February 27, 2013 10:36:47 AM Subject: Re: Active Directory and People Records ** I'm still using ITSM 5.5!!!! On Wed, Feb 27, 2013 at 10:12 AM, Longwing, LJ CTR MDA/IC < [email protected] > wrote: Well, that certainly explains why I don't remember it :)....never used ITSM back then :) -----Original Message----- From: Action Request System discussion list(ARSList) [mailto: [email protected] ] On Behalf Of pritch Sent: Wednesday, February 27, 2013 8:07 AM To: [email protected] Subject: Re: Active Directory and People Records I believe back in the V5 and V6 days it was SHR:People. ----- Original Message ----- From: "LJ CTR MDA Longwing/IC" < [email protected] > To: [email protected] Sent: Wednesday, February 27, 2013 10:02:40 AM Subject: Re: Active Directory and People Records Sandra, I don't recall ever hearing about a 'SHR:People' form, but I can confirm for you that CTM:People is the 'People' form, so if your intent is to sync to People, yes, that's the form you are looking for. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto: [email protected] ] On Behalf Of Hennigan, Sandra Sent: Wednesday, February 27, 2013 7:26 AM To: [email protected] Subject: Active Directory and People Records ** All, I am a one developer shop so without any sidekick to discuss with - Windows Server 2008 R2 Enterprise ARS 8.1 ITSM 8.1 Oracle 11g Goal: Remedy People Records need to be in sync with Active Directory (AD) I successfully configured ARDBC Created Vendor form Created People Staging form Created Escalation to push AD data from Vendor form to Staging form Question – The last time I configured ARDBC, Remedy used the SHR:People form so AD data went from the Staging form to SHR:People. For 8.1, should Staging form data be pushed directly to the CTM:People? Thank you, Sandra Hennigan Remedy Developer _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" -- Warren R. Baltimore II Remedy Developer 410-533-5367 _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
